Senior Manager Fraud Prevention

Bank of Queensland (Newstead NSW, Australia) 3 days ago
  • Brisbane based role – Gasworks Newstead Office
  • Flexible work culture provided - let us make work work for you!
  • Management role providing leadership and oversight to the Fraud function at BOQ

About the Role

Reporting through to the General Manager Financial Crime, this role is responsible for the co-development (with the business) of BOQ’s fraud strategy. This will include the delivery of the controls to achieve the strategy and the advance use of data analytics to manage fraud risk.

This position will be the first line of defence to coordinate the operation of controls utilised by the business and by our Financial Crime Operations teams.

The successful candidate will have direct and indirect responsibility for all fraud detection and prevention work and will be a key advisor including 2nd line fraud responsibility to Heads of Business, General Managers, the General Manager Financial Crime Risk and the Group Chief Risk Officer.

This role will be a key leadership position for all fraud and analytics staff as part of a management team with Managers of Fraud Operations, Investigations and Fraud Data Analytics. This includes leading and motivating the team of Fraud staff to achieve outstanding levels of service at all times when dealing with customers, internal clients and recommending actions to mitigate fraud risks.

The expected primary purpose of this position is to be a go-to for fraud insights and preventive responses; minimising the Bank’s non-lending losses, balancing customer experience and reducing the Bank’s exposure to financial crimes.

About You

We are seeking an individual with a demonstrated track record working in a leadership capacity in a similar role with accountability for a business unit or major function in financial crimes.

Extensive knowledge across fraud prevention and mitigation is essential with experience developing fraud strategy desired.

Key to your success will be your ability to work with senior stakeholders across the business for the development and embedding of fraud strategy and controls whilst providing leadership to the function and direct reports.

About Us

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

We support a flexible workplace and we are committed to an inclusive and diverse culture where differences are embraced!

Our Benefits

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave
  • Paid volunteer days
  • Purchase annual leave
  • BUPA Corporate Plan
  • Mentoring and leadership programs
  • Employee Assistance Program (EAP)
  • Gym, shopping, technology and travel offers!

How to Apply

To apply for this role please follow the links or apply via our Careers Page.

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Required Skills

Required Experience
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