Senior Manager, Strategy and Operations

Oracle (Melbourne VIC, Australia) 22 days ago


This role is responsible for the entire ANZ Business Support and Management function, a critical partner to the Oracle Consulting leadership team

This role will provide business support best practices and strategic insight to the business leaders to drive efficiency in business reporting and control, so that the ANZ Consulting business can continue to grow with the required information and insight that best position the business to achieve its strategic objectives.

Given the impact of ANZ Consulting to the Oracle strategy – a comprehensive understanding of Consulting services for the delivery of Oracle solutions is crucial to the success of this role, as well as, Services to Sales of Cloud subscriptions is key.

The successful candidate will report to the Head of Strategy and OPS, APAC Consulting. and dotted line to the Head of ANZ Consulting.


  • Solid knowledge about Oracle’s Consulting or Services business and Cloud positioning, at strategic as well as operational level

  • Clear interest & understanding of Oracle’s Cloud positioning with Consulting is a must

  • Proven track-record working at senior business leader level, contributing to define strategic direction and planning as well driving the operational execution

  • Experienced in leading teams through changing circumstances and in providing support to initiate and implement impactful business changes

  • Ability to effectively coordinate and support xLoB business activities; and to build effective internal networks and relations and having an effective EQ is crucial

  • Take ownership to ‘get things done’ with clear prioritization– effectively challenge, when/where needed

  • Effective communication style and having solid communication skills

  • Has 10+ years of consulting services senior management experience

Key Responsibilities

  • Lead and manage the entire Business Support function to support the Head/VP, ANZ Consulting, his leadership team and Consulting practices & teams across the ANZ region

    • Guide & support the ANZ Consulting business direction & planning

    • Guide & support the execution and tracking of business plans & management decisions

    • Handle & address business escalations towards resolution with clear prioritization

  • Responsible for operational results of ANZ Consulting as a group, resource strategy, quality of consulting delivery and assuring reference ability for that group.

  • Directs and ensures the implementation of operational policies through subordinate managers

  • Responsible for key business reporting and control of :

    • Forecasting of Sales and Revenue

    • Utilization of Consulting billable resources

    • Resource management ( Oracle Core, Offshore resources and Sub Contractors )

    • Sales Ops ( GTM, Sales Lifecycle from Target Setting to Bonus achievement and payout )

    • Cross LOB interface ( OCSC, GBU, LIC, Support, etc )

Key Competencies


  • Building effective relationships

  • Effective Communication

  • Personal Drive

  • Team player – ability to work effectively across virtual teams

  • Customer focus

  • Influencing and negotiating

  • Teamwork


  • Problem Solving

  • Results Orientated

  • Planning and organising

  • Attention to Detail

  • Decision Making

  • Ability to develop and use standard reports and processes for Business management and reporting


  • Financial analytical skills

  • Change management


  • Influence across team

  • Coaching and advising

  • Business acumen
Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills. 8 plus years relevant work experience.

Job: Business Operations


Location: AU-AU,Australia-Melbourne

Other Locations:


Job Type: Regular Employee Hire

Organization: Oracle

Senior Manager, Strategy and Operations

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