Manager / Senior Manager - Markets - Business Development (Client Driver) - Hong Kong

PricewaterhouseCoopers China Holding Limited (Hong Kong, Hong Kong) 22 days ago

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Clients & Markets

Management Level

Senior Manager

Job Description & Summary

The role is for the CNHK Market team but works day to day with 2-3 of the One Firm account teams based in CNHK. The role focus on broadening and deepening client relationships, enhancing our firm’s position in the market and identifying and driving pursuits to increase our win rate on major and strategic opportunities.
The role involves working closely with the Global Relationship Partners (GRPs) on 2-3 of the firm’s Game Changer and/or Priority clients to help develop client relationships, identify opportunities and maximise revenue.
This will also involve working with partners and staff to support them in building their business relationships, building networks within the firm to ensure the right expertise is brought together to meet the clients’ needs, and also working closely with the Market Leader to determine areas of focus, business development activities and provide strong support on pursuits in strategic proposals.
Specifically the role involves:
Deepening and broadening client relationships, facilitating whole of firm relationships
Identifying and supporting strategic pursuits – from identification to conversion
Driving client feedback and ensuring that we are maximising the client experience
Driving account fundamentals – ensuring we are strategically working together as a team to driving a client centric approach on the account

Key relationships / stakeholders

  • Account Global Relationship Partners
  • Account Lead Partners and teams
  • Global account teams
  • Industry Leaders
  • CNHK Business Development Leader
  • North/Central/South Business Development Leader
  • Market Team

Objectives/ key responsibilities/ KPIs

Client driver

  • Be the “glue” of the account team and different teams in the firm, driving broader and deeper relationships across the account, and supporting the conversion of strategic opportunities, delivering One Firm to the client. Ensuring all account fundamentals are in place, to drive sustainable growth for the business.

Objective/key responsibilities/KPIs:

  • Works with global relationship partner and other partners/staff on the account team to build relationships with client stakeholders including introducing new relationships, maintaining relationships and driving the team to increase the number of strategic meetings.
  • Identify opportunities in new areas, helping to drive the proposal process as appropriate.
  • Ensure account infrastructure is in place and functioning appropriately – eg account team meetings; opportunity tracking and revenue reporting; client events/regular touch points; follow up on opportunities
  • Follow up on opportunities with clients to ensure proposals are submitted on time; appropriate expertise is being deployed and deadlines are being met
  • Acts as a central point of contact for the account team in CNHK, helping the team across the region engage with the client in strategically defined areas; supports effective communication across the account team regionally – eg through developing account communications; ensuring information is shared
  • Manages ongoing client feedback process  Designs/manages delivery of the annual global client planning workshop

Mandatory experience and skills:

Education

  • Educated to at least degree level Work experience
  • At least 10 years’ relevant work experience
  • Understanding of China market and Chinese corporations
  • Understanding of effective account/ relationship management/ opportunity management and pursuit processes

Personal characteristics/capabilities

  • Fluent English, Chinese/Mandarin and Cantonese (nice to have) (speaking, reading and writing)
  • Attention to details with high standard in quality of work
  • Good presentation skills
  • Outgoing personality with well-developed social and persuasive skills
  • Flexible, adaptable, resilient and self-motivated
  • Team player
  • Curiosity and hunger to learn – interest in building their understanding of the firm and its services, and in building their career in the region’s – and the world’s – largest professional services firm.
  • Skills in PowerPoint, Excel and Word

Nice to have

  • Existing network of contacts that can be leveraged
  • Understanding of professional services firms (either through experience of working in one or by being a client of one)
  • Understanding of PwC
  • Project management skills

The PwC China (including Mainland China, Hong Kong, Macau) does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of PwC China (including Mainland China, Hong Kong, Macau). PwC China (including Mainland China, Hong Kong, Macau) is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the local law.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date


Manager / Senior Manager - Markets - Business Development (Client Driver) - Hong Kong

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