Senior Manager, Professional Services, Cyber Security

Bell (Montreal QC, Canada) 1 day ago

Req Id: 277849 

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team. 

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.

Are you looking to take your career in Cyber Security to the next level?

Interested in joining and leading one of Canada's largest and most advanced Cyber-Security practices?

If so, this opportunity may be for you!

The Bell Business Markets (BBM) Solution Delivery team is the consulting and professional services organization for Bell Canada Enterprise responsible for the design, execution, and implementation of solutions for the Enterprise customer market. The continued growth and success of this consulting team in the marketplace is directly attributed to the expertise and the professionalism of its staff, the trust and confidence of its technology partners and the unrelenting demands it places on itself in pursuit of that most important determining attribute - Customer Satisfaction. As we continue to grow, we are seeking more people with the same sense of responsibility to the customer, respect for the individual and drive for personal growth as the current team exemplifies.

The successful candidate will be responsible for leading teams to deliver Security solutions for both Large and Medium Enterprise customers within the region and increase the group’s footprint.  At the core of the role is to help lead, manage and elevate the Security Services consulting practice by working with Customers on their Security strategy and enablement needs. The candidate must demonstrate strong communication skills, consultative presence, team management, and leadership expertise. In addition, the candidate should possess domain knowledge in supported Security disciplines such as Network Protection, Risk Management, End Point Security, Identity and Access Management and Advanced Threat Protection Services.  This individual will lead a team of Security Consultants to deliver complex Security engagements in order to achieve client Security and Risk Management objectives. The successful candidate will be responsible for working independently within their given region while aligning to a National Security Mandate. The resource will interface with the Security sales team to complete account planning, prepare RFP/RFI responses, develop proposals, create client presentations, and support product team pursuits by leading discussions related to Security services and solutions currently available. 

Job Duties/ Accountabilities:

Practice/People Development:

  • Act as a partner to Bell’s Security practice’s customers
  • Drive discussions with customers to help them with their needs
  • Identify and help the customer action their security needs
  • Help sales develop business opportunities
  • Provide practice leadership by facilitating a community of like-minded practitioners to share and exchange ideas for practice growth and improvement
  • Manage the team deployment and overall practice deployment to utilization targets
  • Help identify and drive practice improvements in terms of offerings, sales, solution design or delivery processes
  • Help manage consultants' career development and professional growth
  • Help establish capability and skills models for each of the core domains (Risk & Compliance Management, Network Protection, End Point Security, Identity and Access Management and Advanced Threat Protection)
  • Become a role model for consultants on the team
  • Managing and mentoring on consulting engagement pursuits, driving towards signings and revenue targets with additional metrics for quality of delivery and customer satisfaction
  • Meet and build relationships with senior executives (CEO, CFO, CIO, etc.) by presenting and discussing industry trends, best in class strategies, and gaining buy-in for consulting services
  • Identify internal operational improvement opportunities
  • Interface with product teams to develop and maintain take-to-market collateral related to services
  • Provide market intelligence and industry thought leadership
  • Contribute content and advice to the offering development process

Project Delivery:

  • Oversight of consulting engagement delivery
  • Manage teams of security consultants  
  • Work with Project Management Office to assemble consulting project teams; assist project leadership (i.e., project manager or engagement leader) in defining or modifying the project approach, and structure as necessary
  • Review delivery output and participate in key project events as appropriate to help ensure Delivery Excellence
  • Monitoring financial and project health and developing remediation approaches as needed

Sales & Finance Support:           

  • Account Planning/Targeting
  • Identify and qualify opportunities and track progress
  • Generate proposals
  • Close business
  • Communicate with Security Sales Specialists and Account Executives regularly to monitor opportunities, complete account planning, qualify leads, provide presentation materials, provide awareness and education relative to services capabilities and value creation
  • Provide regular status/forecasts
  • Meet financial objectives
  • Support business growth plans Year Over Year

Preferred Qualifications/Competencies:

  • Bachelor's degree in business or a related discipline; Master's degree preferred
  • 12+ years of IT-related experience
  • At least 5 years experience in management consulting and systems integration  
  • At least 7 years experience working on projects related to one of the Security core domains
  • At least 3 years experience in working with security consulting teams
  • Ability to interface with Executive team, Security Sales Specialists, Product managers, and other Consulting Practice areas
  • Demonstrated leadership and mentoring ability
  • Demonstrated sales pursuit management and deliverable creation
  • Proven track record of success in managing technical and analytical teams in a professional services environment. 
  • Has successfully worked with C-Level executives, chief compliance, risk, and privacy officers; proven abilities to maintain relationships with key executives, companies, and a network of professional organizations or affiliations within the Security industry
  • Canadian Government Secret Cleared an Asset





Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Management 
Job Status: Regular - Full Time 
Job Location: Canada : Quebec : Montreal 
Application Deadline: 04/30/2021 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at

Created: Canada, QC, Montreal

Bell, one of Canada's Top 100 Employers.

Senior Manager, Professional Services, Cyber Security

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