Senior Manager - Accounts Payable

Genpact (Jaipur, RJ, India) 13 days ago
Senior Manager - Accounts Payable - HEA003365
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Inviting applications for the role of SM, Accounts Payable


  • As a process lead will be responsible for Account Payables & AR operations team
  • Accounts Payable process which involves activities like: Document management, Invoice processing, Trade and Non-Trade, vendor maintenance, Database corrections of vendor information, Intercompany Non Trade payments and handling exceptions
  • You should set up and supervise vendor master file, Payments, T&E Processing and Audits,
  • Work on Multiple ERP, Systems and Manual Intensive nature of Work
  • You are responsible for the completion of all activities within the agreed time and of quality and ensure metrics are met as per agreed meaningful metrics / SLAs targets as applicable.
  • Ensure client happiness and successful external & internal audits
  • You should be open to work in any shift as per the business requirement
  • Deliver service in line with agreed controls and procedures to ensure high level customer service for internal and external customers
  • Ensure quality of AP processes
  • Manage multiple partners including both internal and external
  • As a team leader, you will also supervise and guide your team in daily activities
  • Understand and balance the client requirements and deliver quality
  • Own the AP team and meet critical service levels of the business and person should be a people manager work with teams efficiently
  • Customer-centric attitude and put business owners on priority and have the ability to come up ideas to shape the AP process and user experience by crafting efficiencies and scale with in the platform
  • Have input in strategic projects such as process transformation, control design, integration across platforms.
  • Preparation of dashboards and the ability to understand current business processes and suggest improvements Key for details
  • Driving continuous Improvements within processes
  • Success will be defined by ensuring smooth operations, meeting business metrics, leading teams and business partners efficiently.
  • Validate the Purchase Order (PO) requests from to bill the order
  • Investigate discrepancies in the PO and invoices with disputes
  • Manage Order to Cash related to collections and dispute management, implement & adhere to the strategy
  • Interaction with end customers via Calls and Emails for collecting past due amounts
  • Meeting collections numbers/targets (monthly/ quarterly/ yearly)
  • Suggest improvements in the dispute patterns and resolution process as well as understanding customer nuances.
  • Preparation of Monthly Dashboards covering SLAs
  • Driving continuous Improvements within processes
  • Participate in governance meetings, Closely work with the team and ensure right collaboration with the team members accurately to meet the results and empower & help them to develop the process standards
  • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)
  • Timely and effective communication with internal/External partners for issue resolution


Minimum/Preferred qualifications
  • B.Com/MBA Finance
  • Meaningful experience in AP & AR domain
  • Handling a team size of minimum 30+

Preferred skills:

  • Excellent written and verbal communication skills
  • Proficient in MS Office applications, especially in MS excel
  • Good analytical and problem solving skills and ability to handle team and client discussions
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit [...] Follow us on Twitter, Facebook, LinkedIn, and YouTube.


Senior Manager

Primary Location




Education Level

Bachelor's / Graduation / Equivalent

Job Posting

Nov 18, 2020, 10:59:53 AM

Unposting Date

Master Skills List Corporate
Job Category Full Time

Senior Manager - Accounts Payable

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