Senior Product Analyst - Mapan

Go Jek (Jakarta JK, Indonesia) 19 days ago
About the Role

As our Senior Product Analyst, you will play a substantial role in the Product Development Group (PDG) team for the core Mapan products. In this role, you'll get to buy and sell online/offline experiences, knowledge distributions, and community practices via the products you oversee. You'll dive deep into the various metrics & data available across the company, generate insights, run experiments, and create recommendations for the product & business. As one of the few Senior Product talents in the company, your efforts will have a direct influence over our customer's product habits and values, and will roll out products that remove the friction from our users' daily lives.


What You Will Do

  • Take care of the breadth & depth of huge amounts of data available across different tools or pipelines, and unify the tools (BiqQuery, Firebase, Marketing & A/B testing tools)
  • Onw the setting, delivering and measuring OKRs for the self
  • Automate the process for finding common & uncommon patterns in Customer behaviors
  • Analyze the data, create hypotheses, run experiments & prove the Customer value as recommendations to the company
  • Help Product Managers in analyzing the new product/feature performance post-launch
  • Act as the single point of contact for Product analysis across the company, organize Product reviews, release the Product updates regularly to the company & investors
  • Coach the associate Product analysts/managers and manage work impact of 1 or 2 squads, if needed
  • Collaborate with Research, Design, Marketing, BIA & Engineering teams along with the core Product team

What You Will Need

  • Technical skills to work with huge amounts of data & create dashboards is necessary 
  • Be independent & work with less guidance from the supervisor
  • Experience in handling customer behaviors data (not only transactional) 
  • Able to prioritize Customer Outcomes over the transactional nature of metrics & initiatives
  • Excellent communication skills (as a storyteller) to all levels of teams, including various stakeholders & investors with ease and efficiency
  • Able to challenge decisions taken by stakeholders or teams & provide suggestive steps leveraging insights & recommendations
  • Experience in social psychology, network science, knowledge of low income segment population behaviors & their needs would be a plus point
About the Team
The Product Development Group (PDG) team for Mapan is responsible for our consumer-facing app(s) and all the infrastructure that supports it. Our Product Managers on this team work are in charge of developing guidelines and processes for product deliveries and discoveries. We collaborate closely with other teams, such as the Research, Design, and Engineering teams, as well as consult the Marketing and Business Development teams, to bring our products to life. Together, we combine all the moving parts to build technology that empowers various communities, which we believe helps people lead more efficient and fulfilling lives.
We are a tight-knit group who are passionate about all-things Products (even when we aren't working, you'll probably catch us discussing the latest products or feature-related breakthroughs) consisting of 3 Product Managers & 1 Release Manager. We work hard and play hard, and believe it or not, we actually enjoy each other’s company!

Senior Product Analyst - Mapan

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