Senior Sales Manager

Yesbank (New Delhi, DL, India) 5 days ago

Description

 

SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES

Strategic/ Managerial Responsibilities
NA
Core Responsibilities
Market Assessment and Business Development
  • Conducts market research to understand consumers, competition and current market conditions to help identify new business opportunities.
  • Participates as and when required in meetings with key customers, promoters, prospective customers to understand customer needs and use that information to propose possible solutions.
  • Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth.
  • Leverages opportunities to manage complex relationships independently under the overall supervision of Leaders.
Revenue Generation
  • Identifies new sales opportunities and leveraging a knowledge sector driven relationship approach to enhance sales and revenue generation through new and existing customers for achievement of established targets and objectives.
  • Identifies problems, critically reviews facts, identifies root causes and derives practical solutions to ensure quality services being provided to the customers and ensure effective management of profit and loss account
  • Works closely with the Collections team in providing support for resolution of delinquent cases

Relationship Management

  • Works on managing relationships to drive cross sell business through various initiatives across branches & channels.
  • Works on identifying and acquiring of new client/ DST/ DSA relationships under the supervision of the leaders
  • Maintains good relationships with the customers and responds to stated requirements of both internal/ external stakeholders by keeping a solution oriented mindset

Documentation and Compliance

  • Completes all documentation and other requirements to ensure adherence to established guidelines and maintenance of highest quality standards of documentation, client communication, process compliance.
  • Works in close coordination with relevant BUs to ensure smooth and quick turnaround of transactions as and when required

People Management or Self-Management Responsibilities

  • Defines performance goals at the start of the year to the team and ensures that the goals are monitored and achieved during the course of the year
  • Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
  • Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.
  • Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.
Risk and Internal Control Responsibilities
  • Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks
  • Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
SECTION IV: KEY INTERACTIONS
Key Internal Interactions

Purpose of Interaction

Product Team

  • For all product related queries & support required.
  • For sharing suggestions gathered basis interaction with customers.
Key External Interactions

Purpose of Interaction

Clients/ Customers

  • For understanding the financial needs of the customer to provide suitable solutions and long term relationship management by driving cross sell initiatives

Dealers/ DSAs/Vendors

  • For building and maintaining relationships and seek out new business opportunities

 

Qualifications

 
SECTION V: KNOWLEDGE & EXPERIENCE
KNOWLEDGE
Minimum Qualifications
  • Bachelor’s degree in any field
  • Master’s degree is preferred
Language Skills
  • Written and spoken English is essential
EXPERIENCE
Years of Experience
  • Minimum of 4 to 7  years of work experience in relevant product
Nature of
Experience
  • Prior experience in Banking sector with decent knowledge of Retail Asset Products.

SECTION VI: COMPETENCIES & KEY PERFORMANCE INDICATORS

BEHAVIORAL COMPETENCIES

Core Competencies
Competency Name
Behaviors
  • Customer Focus
  • Listens to and demonstrates an understanding of customers’ stated needs
  • Delivers customer value through timely and quality execution
  • Develops an understanding of problems and employs existing or new methods to find solutions
  • Professional Entrepreneurship
  • Takes proactive and constructive action at work with little or no direction from others
  • Displays responsibility for problems, initiatives and tasks that lie within the domain of own role
  • Drive for Results
  • Seeks to understand the rationale for key decisions and understands implications for own role/ actions
  • Displays a sense of urgency to deliver outcomes as per stated timelines
  • Reacts to challenges by displaying an optimistic demeanor
  • Influence and Impact
  • Uses simple persuasion techniques to achieve the desired result / action / commitment from others
  • Responds to stated requirements of internal/ external stakeholders by keeping a solution oriented mindset
  • Quality Focus
  • Ensures adherence to quality standards in work/service delivery, identifies opportunities for improvement in routine course of work
  • Adheres to laid down systems, procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement
Leadership Competencies
Competency Name
Behaviors
  • NA
  • NA

TECHNICAL COMPETENCIES

Technical  Competencies

  • Knowledge of designated product
  • Ability to understand customer behavior
  • Understanding of competition products

 
 
West Patel Nagar  
Plot 1/9, Upper Ground, 1st and 2nd Floor   , West Patel Nagar, New Delhi - 110008
  DELHI  

Job

:   Senior Sales Manager

  Day Job

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