Job Description

Reports to: Application Manager

Department: Information Technology

This role is responsible for understanding business needs and driving technology direction and solution delivery within a business domain.  In collaboration with key stakeholders, the incumbent should understand how and how well the business is supported by the IT product or applications in their area.  You are responsible for ensuring the successful delivery of IT product or application with high deliverables that are aligned with the business vision and goals by managing a very energetic team using different delivery methodologies.

Key Responsibilities

Cost and Category Management

  • Assist the Procurement Manager in the development and implementation of category strategies, in collaboration with Business units for relevant categories of spend.
  • Lead end-to-end sourcing process, from market research, RFP preparation, financial analysis, negotiation and evaluation to contracting
  • Conduct market intelligence and provide feedback on product and commercial information
  • Perform cost analysis and day-to-day pricing updates on menu change
  • Professionally manage both supplier relationships and develop partnership with strategic suppliers.
  • Execute, in collaboration with Business units, performance measurements for managing on-going supplier relationships; and continually seek improvements from the supply market
  • Contract and Commercial negotiations with suppliers to obtain the best value for CX and KA.
  • Assist in the development of creative and innovative approaches to the market which:
    • Promote the value of CX and KA to suppliers;
    • Access supplier innovation and benefits, if possible, before the competition;
    • Maintain maximum independence and opportunity for future flexibility;
    • Minimize risk exposure for CX and KA.

Business Engagement

  • Provide pre-project consulting for a portfolio pipeline of initiatives
  • Understand, capture and communicate business direction, challenges and requirements
  • Focus on medium to large scale initiatives
  • Support and participate in the business process change
  • Identify ways to drive growth, productivity and improvement for the Airlines
  • Develop and maintain a cross departmental view of IT and business
  • Interact and work closely with solution provider or internal senior management

Technology Design and Implementation

  • Work closely with the developers, analyst and architects to architect and develop the best technical design.  Conceptualise and propose solution approaches
  • Planning, designing, developing, implementing, and supporting IT products and applications to meet the customer and IT needs
  • Facilitate design walkthroughs with IT and business people to validate solutions against business requirements and IT architecture
  • Provide an escalation point for solution analysts in order to deliver business solutions that include technology implementations and/or adaptations
  • Generates ideas and develop new approaches to improve overall system design and/or streamline delivery of product/system
  • Keep abreast of latest trends in technology, industry and corresponding business domain

Project Delivery

  • Focus on medium to large scale initiatives
  • Initiate, define, plan and execute tasks / initiatives
  • Test all solution aspects including but not limited to security, performance, integration
  • Facilitate project progress through relevant gates
  • Manage the day-to-day activities of the software development team and external 3rd parties as required
  • Ensure that the team members are provided with the necessary organizational insight to make effective decision
  • Make timely risk mitigation decision and mobilising resources for projects by considering operational and financial metrics

People Management

  • Contribute to team resource planning
  • Manage external 3rd parties as required
  • Keep abreast of latest trends in technology, industry and corresponding business domain
  • Provides direction and mentorship to less experienced people

The Senior Solution Lead may also:

  • Be directly involved in implement solutions in an Agile development team
  • Directly manage one or more Solution Analysts
  • Perform the role of surro
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