Job Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Guide the growth and development of Red Hat's business in the Australian Capital Territory (ACT). The Red Hat Sales team is looking for an experienced Senior Solutions Architect to join us in Canberra, Australia. In this role, you will serve as a catalyst who creates opportunities, solves problems, and establishes trusted relationships with our customers and partners. You'll discover and analyze our customers' business and technical needs and collaborate with the sales and technical delivery teams to help our customers invest wisely in the right solutions from Red Hat. As a Senior Solutions Architect, you'll need to have excellent communication and people skills, as you'll be a major part of the experience our customers have with Red Hat. You’ll also need to have a balance of technical expertise, passion for open source, and of thorough understanding of business drivers and IT problems faced by enterprise customers. In the evangelist part of the role, you may be asked to speak at events and technical forums to everyone from CIOs to user groups about Red Hat's solutions. This job requires an appetite for learning, internal motivation, and good time management skills to achieve Red Hat's goals.

  • Build trusted relationships with key accounts to gain deep understanding of customer business drivers, IT environments, and strategies, allowing the Red Hat sales team to better match Red Hat's offerings and solutions to address these requirements
  • Use education sessions, technology validations, and workshops to guide engaging conversations with your customers that solve customer problems and result in successful adoption of Red Hat's offerings and solutions
  • Promote sales growth within your set of named accounts and ensure that software subscription, net-new business, and professional services targets are met while maintaining a high level of customer satisfaction with Red Hat
  • Demonstrate ownership of the technical relationships and sales cycle within a set of named accounts in your territory
  • Provide timely presales technical support to the sales team through development of compelling proposals that address customer business problems
  • Research and write the responses to technical sections of RFIs, RFPs, and RFQs
  • Demonstrate the ability to interpret industry, market, and technology trends as a foundation for roadmaps for our offerings and technologies
  • Communicate value, progress, and status of sales opportunities to all stakeholders
  • Provide application development specialist assistance to the wider Canberra Red Hat team

  • Understanding of complex enterprise solutions and architectures
  • Understanding of the open source development model and emerging industry trends like artificial intelligence (AI, machine learning (ML), internet of things (IoT), containers, serverless, Platform-as-a-Service (PaaS), etc.
  • Ability to quickly learn and articulate the value of Red Hat’s application development portfolio, including Red Hat OpenShift, Red Hat Middleware, Red Hat 3scale API Management, Red Hat Fuse, and Red Hat Process Automation Manager
  • 7+ years of experience as a sales engineer, consultant, IT architect, or equivalent supporting enterprise accounts
  • Excellent questioning, listening, document writing, and presentation skills
  • Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations
  • Experience across one or more business verticals like financial services, telecommunications, media, and state or federal government
  • Understanding of complex enterprise solutions and architectures
  • Excellent knowledge of and experience with public cloud technologies including Amazon Web Services (AWS), Microsoft Azure, and Google Compute Engine (GCE)
  • Solid understanding of modern methodologies like agile development and DevOps and associated capabilities like automation, orchestration, and configuration management
  • Holding and maintaining the highest Australian government security clearances

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or

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