DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology
Our company is dedicated to delivering ITSM best practices, methods and tools. As global strategic partner of ServiceNow for Continental Europe, we implement state of the art ITIL solution for medium and large organizations.
What the position offers you:
To support our growth, we are looking for a ServiceNow Senior Solution Consultant with German language, who can straddle both business requirements and technology implementations to deliver IT Service Management solutions for Switzerland.
The Senior Solution Consultant role is one of the core components in all of our implementations. This role is responsible for supporting customers in the successful implementation and use of ServiceNow.
Provides business consulting services to clients in business process architecture discipline; designs and delivers business solution components; supports efforts of specialists in other technical and business disciplines; plays an active part in process design and implementation; builds relationships with client business personnel while driving requirements, proposing design alternatives and suggesting best practices.
We are seeking for a highly motivated individual who is looking for an opportunity to join an established but still fast-growing organization.
Gathers business requirements through a variety of techniques (e.g. work sessions and interviews) and facilitates design workshops (Business).
Builds case for action and helps to obtain buy-in from executive sponsors of the mission, vision and strategy and case for action (Business).
Assists with the development of conceptual business model views and high-level and detailed business process designs to the elementary business process (EBP) level and derived logical process (DLP) level (Business).
Develops the required work products for the business process and application domains of change (Methdology).
Leads a team of 3 - 5 developers (company, client, and third-party resources), in your area of expertise, to conclusion of a project phase (Management).
Assists in prototyping business applications to ensure accuracy in design and applicability to user requirements (Technical).
Interacts with confidence and ease when interacting with middle- and senior-level managers (client and company); uses complex strategies like indirect influence to build consensus and support (Relationship Management).
Assists sales staff in qualifying leads and generating proposals (Leverage).
Provides leadership and work guidance to less experienced personnel (Leadership).
Communicates in formal presentation settings including proposal orals, client workshops and regional internal events; develops proposal sections, methodology work products and formal written deliverables covering area(s) of expertise (Communication).
What you bring with you:
Education (degree) and professional experience required:
Bachelor's degree or equivalent combination of education and experience
Bachelor's or Master degree in a related field preferred
Two or more years of experience with the ServiceNow platform
Three or more years of consulting experience with business analysis, design, and redesign
One to two years of additional relevant experience in one or more business or industry specialty areas
Experience working with company, client, and/or equivalent vendor-mandated methodology
Experience working with techniques and approaches for business process design
Experience working with techniques and approaches for test planning and execution
Personal skills and qualities :
Strong personal commitment to quality service.
Ability to switch between multiple tasks/projects/contexts.
Curious and self-learner eager to devise creative business solutions.
Ability to assume leadership and work without direct supervision.
Strong interpersonal communication skills and like working with customers in problem solving mode.
Ability to convey a strong presence, professional image, and deal confidently with complex business problems
Capacity to travel which will be necessary but is not integral to this position.
Fluent in English and German, another European language would be an asset
What we offer you:
Flexible working time models.
An attractive salary packages.
Training and mentoring to support the implementation projects.
Lived values that make us one of the most attractive employers worldwide.
In addition, DXC Technology stands for equal opportunities and offers employees the compatibility of family and work as well as continuous development opportunities.
DXC Technology stands for equal opportunities, namely we do not discriminate on the basis of race, religion, color, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
Thank you for taking time reviewing our job ad. If you believe this is the right match for you, please do not hesitate to apply. We are eager to learn more about you!
Only shortlisted candidates will be contacted.
If you are an applicant from US, Guam, Puerto Rico:
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (40 or over), or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. EEO is the Law Poster .
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email . Please note: DXC will respond only to requests for accommodations due to a disability.
If you are an applicant from Canada:
DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.
In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.
Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.
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