Senior Solution Engineer (Marketing Cloud)

Salesforce (São Paulo SP, Brasil) Publicado 14 dias atrás

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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The Solution Engineer will guide the solution throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience.
The Solution Engineer is an experienced person who works alongside their colleagues, participates in building our team culture and helps their aligned sales team to create solutions for prospects and customers.
To accomplish this, the Solution Engineer must have a strong desire to set the vision translating business needs into enticing and actionable recommendations. The Solution Engineer will act as a trusted advisor to our customers while aiding their transformational journey. 

Main Responsibilities

  • Manage small medium size organizations across a range of industries to recognize their challenges and goals through focused discovery sessions and workshops
  • Work closely with current customers and prospective customers as advisor to acknowledge their unique company challenges and goals
  • Build strong relationships with senior executives and key decision-makers across Business and Technology
  • To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value
  • Coordinate and conduct the entire solution cycle through close partnership with a broad range of technical and business resources.
  • Industry experience, incorporating and developing a point of view based on Salesforce’s solutions.
  • To fully acknowledge and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives
  • Present compelling Salesforce & partner solutions while keeping relationships with customers and partners
  • Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
  • Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
  • Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
  • Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.
  • Display initiative, self motivation and deliver high quality work while at the same time, meeting all deadlines for both internal and external customers.

Required Skills

  • B.S. Computer Science, Software Engineering or equivalent work experience
  • Previous experience as solution/sales engineer/customer success for a CRM company or similar technology
  • Experience at Digital marketing and marketing automation
  • Solid oral, written, presentation and interpersonal communication skills
  • Business case/value engineering experience to drive compelling points of view
  • Willing and able to travel occasionally
  • Knowledge of related applications, relational database and web technology
  • Ability to work as part of a team to solve technical problems in a varied environment
  • Inquisitive, practical and passionate about technology and sharing knowledge
  • Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles

Benefits & Perks 

  • Employee Stock Purchase Program
  • Health Insurance for the family group
  • Wellness and Education Reimbursement
  • Parental Leave
  • Childcare subsidies
  • And more!

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce welcomes all!

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

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Senior Solution Engineer (Marketing Cloud)

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