Job Description

DKSH is the leading Market Expansion Services provider with a focus on Asia. DKSH helps other companies and brands actively grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since 2012, DKSH is a global company headquartered in Zurich. With 825 business locations in 37 countries – 800 of them in Asia – and 31,970 specialized staff, DKSH generated net sales of CHF 11.0 billion in 2017. The company a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth. DKSH was founded in 1865. With strong Swiss heritage, the company has a long tradition of doing business in and with Asia and is deeply rooted in communities and businesses across Asia Pacific. Our success is based on our employees’ dedication and passion for their work.

Job Responsibilities

  • Support Senior applications specialist in managing day- -day Lab operational matters
  • Actively participating in the development of the new Lab Engineers
  • Ensuring high complexity products are supported
  • Ensuring the sales team engages each project jointly with applications for higher complexity products - ensuring proper demos and method development is conducted
  • Assist in on-boarding new clients (ie manufacturers)
  • Research and analyze cus mer needs and suggest product features based on technical knowledge of product capabilities and limitations
  • Assist sales team in configuring the correct solutions for the cus mers '
  • Assist sales team in tender technical compliance support
  • Study new products/technologies aligned with existing product lines recommend enhancements or modifications
  • Assist sales team on product demonstrations/technical presentations cus mers or at conferences promote products and services
  • Provide pre-sales technical support through presentations and cus mer visits
  • Run sample tests on instruments as and when needed (in-house or at cus mer sites)
  • Build and maintain strong relationships with existing users
  • Provide training cus mers in post-sales and method development

Job Requirements

  • More than 2 years working experience in a scientific environment with hands on Labora ry instruments experience
  • Demonstrate technical knowledge in scientific instruments with clear track record of past hands on experience
  • Demonstrate strong industry/market knowledge
  • Demonstrate proficiencies in office productivity ols (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken

DKSH competency

  • Takes a broad view, sees ahead and translates strategy in action
  • Is self-driven and acts with a pioneering spirit
  • Works comfortably with concepts and complexity
  • Is hands-on and acts with common sense
  • Takes informed, well-founded and timely decisions based on sound analysis
  • Strives satisfy our cus mers’ and clients’ needs the highest level by providing creative solutions and driving their business
  • Communicates effectively and efficiently with empathy, authenticity and esteem
  • Leads oneself by striving win and leads others by driving results in a ugh yet fair manner
  • Wins others over by negotiating skillfully achieve optimal results
  • Takes people seriously and acts with passion
  • Embraces, anticipates and drives change and makes the most out of it
  • Is optimistic and translates challenges in opportunities
  • Is able cope with and recover quickly from problems and setbacks
  • Is dependable and acts in a straightforward way
  • Takes charge and acts in a results-oriented way

Save Job

More Jobs at DKSH Follow Company

See all jobs at DKSH

Similar jobs