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The Manager, Service Management is the process owner / manager for 1 or more service management process with accountability to set the policies, standards and procedures for that process in alignment with ITIL V3 best practices for IT Service Management. The Manager, Service Management is expected to work with the Service Owners, Process Owners/Managers, Operations, Technical and Application delivery teams
The ideal candidate should have:
Let’s shape a better world through technology. Join us to lead the change.
Note to Recruitment Agencies
In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.
Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.
The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).