Job Description

Requisition ID: 211154
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
Summary
The Project Manager is responsible for the overall management of projects throughout their lifecycle. They are responsible for defining, planning, tracking and managing the project, for identifying key resources and providing the direction they require in order meeting project objectives. The Project Manager provides leadership to cross-functional teams responsible for delivering defined project outputs to time, budget and project quality criteria. They also ensure adherence to project management methodology practices, provide team coaching, evaluate the performance of team members and reinforce the enterprise knowledge management through the collection and communication of lessons learned.
The Project Manager may be asked to assists during the Opportunity Management Phase of the customer engagement by providing input into the proposal or completing specific proposal deliverables - especially in the area of delivery model, project structure, organization, scoping, estimation and risk assessment.
The Project Manager has ability to manage projects that require coordination of work between various parties like third party sub-contractors, SAP Custom Development, SAP Global Consulting Delivery, SLO, Cloud Delivery (including HEC), CoE, and SAP Support organization.
Key Areas of Responsibility and Tasks
Opportunity Management
+ Define appropriate delivery model for customer project as a composition of pre-defined services, on-site and/or remote delivery
+ Scope and estimate the engagement
+ Determine required resources for the project
+ Understand and be able to deliver according to the SAP delivery models – e.g. ability to engage local, near-shore and off-shore teams for most efficient delivery of project, ability to coordinate project delivery across organizational boundaries including participation of SAP ecosystem partners.
+ Assess, document and communicate risk for the engagement
+ Position SAP delivery methodology – SAP Activate in the engagement Delivery
+ Conduct project planning activities and manage the execution of projects according to plan (Opportunity Management, Initiating to closing…)
+ Manage relationship with project stakeholders, including internal and external clients, keeping stakeholders informed of progress, risks and issues in order to manage expectations on all project requirements and deliverables.
+ Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them; create a project environment that enables peak performance by team members.
+ Ensure proper use of methodology, tools and procedures
+ Ensures proper governance is in place to best meet project objectives
+ Balance the trade-off of the triple- constraint (time, cost and scope) to realize the expected business value.
+ Experience in delivering SAP primed Fixed Price Projects (FPP) or Time and Material (T&M) engagements.
+ Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget and timeline.
+ Manage the financial aspects of the project: budgeting and estimate to actual variance.
+ Analyze risk, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action.
+ Escalate issues early about the project to account management or delivery management.
+ Determine what constitutes successful closure for all parties. Gain acceptance and sign-off by all parties when closure is attained.
+ Plan and execute formal Quality Gate process following the Q-Gate approach in SAP Activate methodology.
+ Proactively manage project stakeholder satisfaction to position and secure customer reference and success story. Coaching & Mentoring
+ Position project man
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