Senior Systems Technician

Company Description

The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We value diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you!

Job Description

The House of Commons Digital Services and Real Property is currently looking to staff the Senior Systems Technician position.  

Join our team as a Senior Systems Technician! In this role, you will be accountable for providing senior expertise in technical support, troubleshooting and issue resolution on the most complex requests, malfunctions and problems with multimedia equipment, systems and or audio and or video distribution, master control technologies that support the business requirements of the House of Commons and the Senate of Canada. You will be responsible for leading projects that require design, implementation, and the operation of systems and for providing technical leadership and operational oversight to small teams involved in such initiatives. In this role, you will be responsible for conducting analysis and evaluation on various aspects of operational processes, procedures, and lifecycle maintenance of multimedia devices, and for recommending improvements. In addition, you will be responsible for providing advanced-level technical support for live events such as House sittings, committee meetings and special events. 

As part of this position, you must be willing to work onsite five days a week, weekends, shift work, early morning, daytime, and late evening shifts, and potentially be on call/overtime on short notice.  

Top Reasons to Join Digital Media and Connected Systems Team

This is an opportunity to be a part of an innovative and dynamic team that is responsible to deliver quality multimedia content for Members of Parliament, HoC Administration, and the Canadian public. If you are truly passionate about working with cutting edge technology and having a role in broadcasting Canadian democracy, this is the job for you.  

• Training and development opportunities.
• Work-life balance /35-hour workweek
• 4 weeks’ vacation (minimum)

Qualifications

Education :

• Completion of trade school, college or university degree or diploma in a field related to audio-visual production, technical production, media arts and technology, electrical engineering, electronics or an acceptable combination of education, technical training, and experience.

Experiences :

• Minimum of 8 years of experience in technical support and problem resolution across a wide range of equipment and systems (event, sound, broadcasting, webcasting, videoconferencing, and simultaneous interpretation), including the definition of solutions to technical issues; 
• Experience in the design, testing and implementation of systems and equipment to respond to unique client and event requirements;  
• Experience in managing small or medium projects, including the definition of requirements, designing, documenting, testing, training and implementation of a technical solution or system, and in leading small operational and project teams;
• Experience in dealing with high-level clientele and effectively addressing service requirements and technical problems. 

Assets :

• Excellent knowledge of various technical equipment in the field (PA system, broadcasting, webcasting, videoconferencing and simultaneous interpretation);
• Expert level of knowledge and experience within the principles of electronics;
• Experience setting up equipment racks: reading technical plans and diagrams, managing heat load, cabling, electrics;
• Experience and/or training in programming Crestron, AMX, QSC, Extron, Media Matrix, Evertz, Televic and Bosch systems;
• Expert level of knowledge and experience within the principles of networking (types of routers and switches, basic concepts for IP, MAC);
• Experience in training and mentoring technicians and operators for various equipment and AV systems;
• Experience proposing solutions for change management.

Additional Information

We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at [email protected].

Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension, written expression and oral interaction required. The profile for this position is BBB. Consideration may be given to candidates with other linguistic profiles. 

We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available.

Qualified candidates may be considered for future vacancies for this role or for other similar and/or related roles on an indeterminate and/or fixed term basis.

This posting will remain advertised until all business requirements are met. Applicants who meet the qualifications may be contacted for further assessment at any time.

Learn more about us! Visit Ourcommons.ca.

To learn about our hiring process, visit Eligibility and Selection.