Senior Technical Enablement Manager

Red Hat (Singapore, Singapore) 1 day ago

As Red Hat moves from the foundation of the datacenter to the heart of digital transformation, we have a greater than ever need to continue building the knowledge and developing the skills of our technical teams; namely presales and consulting. With an annual growth rate of 20% for many years you can expect to join a high performing, high speed tech company full of demanding, knowledge craving individuals.


The Red Hat Asia Pacific (APAC) Enablement team is looking for a Senior Technical Enablement Manager to join us in Singapore. In this role, you will lead the strategic planning of our internal technical team’s capability development programs across APAC. You'll work with our global partner enablement teams and APAC stakeholders to define long-term strategies and short-term activities that support the development of presales and consulting teams. This position involves needs analysis and strategic planning for internal readiness (40%), program development, management and delivery (30%), and effective communication (30%). Come prepared to have a tangible impact on the capability of our team.

  • Perform strategic needs analysis and planning for internal technical teams’ readiness
  • Lead product or solutions and soft skills development planning for presales and consulting; plan mid to long-term (rolling 2-3 year) technical and sales or business skills development strategies that is closely aligned with APAC and regional business priorities
  • Engage, influence, and build alliances with key Red Hat corporate stakeholders involved in technical and sales skills development in order to define needs and deliver appropriate plans
  • Establish clearly defined technical and business skills capability metrics and targets to ensure accountability
  • Develop and carry out short-term (fiscal year bound) plans outlining specific activities, investments, and targets aimed at improving capability and productivity across target roles
  • Provide subject matter expertise through non-traditional media like mobile, social, bite-sized, and remote learning
  • Focus on the cost efficacy of content creation by facilitating partnerships with stakeholders in the content creation phase
  • Design, deliver, and manage regional programs to enable technical and sales skills development with target roles
  • Work with presales and services managers or other relevant internal communities to ensure the target roles are receiving the right training at the right time
  • Provide leadership and guidance to promote integration, collaboration, and alignment between global partner sales, presales, and consulting services; facilitate excellent communication and community development
  • Experience in programs and project management for enablement initiatives in APAC, ideally for a software, hardware, or systems integrator
  • Advanced understanding of the technical presales and consulting ecosystem, including the diverse enablement needs of the various functions including sales, presales, and delivery
  • Solid personal interest in open source technologies, combined with technical experience or expertise in the enterprise arena
  • Proven ability to work on your own, navigate a complex environment, and deliver flawlessly in a fast-paced environment
  • Proactive problem-solving skills
  • Excellent detail orientation, ability to guide yourself and others to meet deadlines through influencing without authority
  • Excellent time and workload management skills; ability to prioritize
  • Excellent written and verbal English communication skills, and ability to deliver influential messages in a professional work environment with all levels of Red Hat associates; Mandarin or Japanese communication skills are a plus
  • Enthusiastic and positive attitude
  • Willingness to reside in Singapore, with estimated 5-10% travel regionally or internationally in line with Red Hat’s COVID-19 guidelines
  • Willingness to participate in morning and night meetings when necessary
  • Experience in APAC or another multi-cultural region is a plus; a high level of cultural awareness

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.


Senior Technical Enablement Manager

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