Customer Support | Troubleshooting | Software as a Service | Digital Transformation | Cloud Monitoring
You are passionate about customer communication on a very technical level? You are excited about troubleshooting for our AI-powered monitoring solution? You want to join a global leader that enables digital transformation?
As a Technical Support Engineer, you will be part of our Global Customer Support team. You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform.
Who we are: Dynatrace is a leading software product company founded in Linz, Austria with more than 2,200 employees worldwide.
Our vision: We believe the world needs software to work perfectly.
What we do: Software Intelligence to simplify enterprise cloud complexity and accelerate digital transformation.
How we do it: Application performance management, Cloud infrastructure monitoring, IT Operations powered by AI and Digital customer experience.
Due to legal reasons we are obliged to disclose the minimum salary for this position, which is € 50,000 gross per year based on full-time employment (38,5 hours/week). We offer a higher salary in line with qualifications and experience.
Please consider, when submitting your CV, that due to the current health crisis related to COVID-19, in our Labs in Austria, we are currently limited in extending offers to residents outside the EU. We are keeping the situation under review and would adjust our position, should the restrictive measures be removed.