Scaleway strengthens its Marketing Department with a position of Senior Technical Writer. A Senior Technical Writer's responsibility is to produce technical content relevant to an identified target audience. Equipped with multidisciplinary skills, he or she is not confined to the production of editorial content. On the contrary, their functions go beyond editorial content and take them as far as designing videos and visuals (computer graphics, images, etc.) in line with the company's strategy.
Your team :
The Senior Technical Writer is attached to the Communication Department. He is thus an integral part of the SMCS (Strategy, Marketing, Communication & Sales) division, which aims to do everything possible to create a successful partnership between the company's products and relevant customers all over the world. In a BtoB company, the responsibility of the content department is primarily to design, plan and schedule content to improve the brand image. The offer and the products are vital elements, and so is the communication of these through numerous types of content (information, videos, expert opinions, etc) to various audiences around the world.
The Senior Technical Writer reports to the Content Manager, who in turn reports to the VP Communication under the direction of the Director SMCS (Strategy, Marketing, Communication & Sales) of Scaleway.
As a Senior Technical Writer in the Content team, you will be asked to create accurate, thorough documentation in a fast-paced environment to support a variety of information deliverables such as GUI documentation, FAQ pages, APIs documentation, reference documentation and tutorial instructions, to name a few.
Your daily missions:
Deliver superb technical documentation and tutorials for both our developer and end-users,
Review existing technical documentation to make sure the content is up to date,
Be a driving force and write blog articles, architecture diagrams, video briefs, animated tutorials to generate high value public content.
Harmonize our content across all our documentation,
Participate in training and client user groups with strategic customers/partners, and work on tailoring content for those audiences as required,
Support training activities at Marketing events, including delivering technical classes/presentations and leading tutorial sessions.
You will have to collaborate with various teams (product marketing managers, assistance, communication, developers) to identify customer needs and use cases. In addition, you will have to manage multiple projects simultaneously and work effectively both on your own and as part of a team.
We might ask for a writing sample, so please be prepared for that :)
Who are you?
Native or bilingual English speaker and writer. Spelling and grammar must be excellent.
Another language is a plus! If you're not fluent in English, it's a deal breaker.
A strong experience in documenting both developer and end-user products,
A strong experience with MarkDown and git,
A strong experience with content management systems,
Experience in a "dev" environment and knowledge in open source (knowledge of GitLab, VS Code, macOS, Linux),
Work in a "docs as code" environment, where documentation and other assets are processed and delivered according to practices similar to those used in software development,
Experience in SEO ;
Experience in creating diagrams and technical video briefs
Experience in, or strong affinity with, the IT industry; a plus would be an experience in documenting APIs,
To be a driving force for any new content in order to generate views on new media,
Determined hard worker, flexible & open to working on various tasks that are not always part of your scope.
You recognize yourself by reading these lines and you want to join a fresh, innovative, growing company where it is good to work?
Then don’t wait any longer and join us :)