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Su misión será asegurar que los clientes de su cartera sean exitosos en el uso de los servicios contratados, aplicando los conceptos y la filosofía de Customer Success Management, planificando y ejecutando diferentes acciones, mediante el liderazgo de equipos multidisciplinarios.
Gestionar las diferentes situaciones de los clientes del share (es decir clientes sin Service Manager nominado) de Cluster Sur (Argentina, Chile y Perú), con el objetivo de que obtengan las respuestas requeridas en tiempo y forma, manteniendo de esta manera la percepción positiva de los servicios contratados.
The Main Responsibilities
What We Look For in a Candidate
What to Expect Next
Requisition #: 271655
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The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.