Service Delivery Officer-BRANCH BANKING-Branch Banking

Candidate Experience site (Allahabad, UP, India) 2 days ago

JOB ROLE :


· Handling personalized service requests of customers.


· Generation of timely business MIS.


· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.


· Coordination with CPC/RPC/Investment desks for account opening of customers.


· Managing complaints of customers and ensuring their resolution within TAT.



JOB REQUIREMENT:


· Developing and maintaining banking relationships with a select group of high net worth customers


· Excellent communication skills with customer service orientation


· Courteous and polite.


· Good knowledge of Microsoft excels.


Understanding of banking norms and processes.

Service Delivery Officer-BRANCH BANKING-Branch Banking

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