Service Centre Engineer

Stryker Australia Pty Ltd (St Leonards NSW, Australia) 19 days ago
In this exciting  Service Centre Engineerrole , you will be an integral member of the Technical Services team, diagnosing, repairing and testing Stryker equipment. You will also be required to interact with internal and external customers and provide troubleshooting over the phone and occasionally onsite.

What You Will Do:

  • Follow documented internal procedures to repair Stryker equipment in accordance with manufacturing specifications
  • Conduct Quality Inspection Procedures for all repaired equipment in accordance with detailed work instructions and manufacturing specifications
  • Meet individual and team KPIs – weekly productivity measures, team turn around and revenue targets
  • Communicate with manufacturing divisions and international partners in relation to new and existing products to support local service capabilities 
  • Ability to partner and work closely with Sales Team and communicate proactively to address repair needs
  • Ensure individual actions & team processes maintain an exemplary record of compliance and commitment to relevant quality standards through the use of the local quality management system
  • Drive a quality culture in team behaviour and through implementation of continuous process improvements compliant with relevant quality standards

What You Will Need:

  • Safely manage and use basic hand, power, mechanical and electrical tools
  • Analytical and logical approach to problem solving
  • Accountability for high level project work and initiate process improvement
  • Attention to details and ability to work to deadlines and plans
  • Ability to work autonomously while maintaining team orientation
  • Advanced communication skills to work with a diverse range of internal and external customers and colleagues
  • Ability to learn new products and systems
  • Technical aptitude 

Culture & Benefits:

  • Join one of the world’s Best Places to Work.
  • Grow and develop your career with a company that prides ourselves on personal and professional development.

Work From Home: Not availableTravel Percentage: 0%

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Service Centre Engineer

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