Onboard Services Crew - Fixed term part time

Fullers360 (Auckland AUK, New Zealand) 26 days ago

About us:

Sometimes we feel the need to pinch ourselves. Because that’s us, out there. On the Gulf. And getting paid for it. 

Fullers360 was born of a love for the Hauraki Gulf in 1981. 35 years downwind, our network unifies the entire Gulf. Through a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play. We’re in an exciting phase of growing our tourism market, while elevating the experience we deliver to every single one of our customers.

We have fantastic opportunities available for fixed term, part time Onboard Services Crew to join our team during the sunny summer months!

Our Purpose: 

Unifying the Hauraki Gulf by bringing together friends and whanau, supporting communities and businesses, opening up treasured destinations and sharing our local taonga.

About the role

This is a fixed term part time position from November 2020 to the end of April 2021

Reporting to the Crew Development Manager, the Onboard Services crew are responsible for providing an outstanding experience for our guests while onboard. You will provide the highest level of customer service in our onboard cafés to both tourists and our regular customers. We are looking for welcoming, confident and considerate individuals to join our crew!

This is a great opportunity to kick-start your career in the tourism/marine industry and showcase your outstanding customer skills! In-house marine and hospitality training will be provided so no prior experience necessary!

Key Duties:

  • Provide the highest level of customer service including bar and café services to customers;
  • Promote our products and provide accurate information on our services;
  • Ensure the vessel is ready for boarding by cleaning all areas and restocking products;
  • Demonstrating a commitment to health and safety measures onboard.

To be successful in this role, you will need to:

  • Have a passion for customer service;
  • Be able to work autonomously and as part of a team;
  • Have a good level of maturity with the ability to work under pressure;
  • Have an outstanding attendance record and a high standard of appearance;
  • Be able to work across a roster, including early and late shifts and weekends.

Don’t worry if this is your first time in a marine role, full training will be provided!


Fullers offer many benefits including:

  • Discounted gym membership;
  • Discounted healthcare;
  • Free travel for leisure.


Fullers operates 7 days a week, as such, this position is on a roster basis and will include night, weekend shifts and public holidays.

Candidates must have the legal right to work in New Zealand.

Please note: Any information you provide will be used to evaluate your suitability to this position. We will hold onto your details for any future opportunities unless asked otherwise.

Onboard Services Crew - Fixed term part time

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