If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking for Service Delivery Manager in Eaton’s Electrical Business, based in Mascot, New South Wales, Australia. In Eaton, making our work exciting, engaging, and meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.
This role is expected to manage field service coordination team, field coordination of internal and external service contractor network, resources management, after-hours support and customer interaction. Directly responsible for field services utilization, service works booking and scheduling, customer communication, call centre, product support, inventory debrief, financial adjustments.
Your essential responsibilities:
If you have:
Yes! Because you are the one, we are looking for, we hope to hear from you now!
Please note, your details/resume will not be forwarded anywhere without a formal interview and, if successful, with your prior permission. Personal information provided will be used for recruitment purposes only and be treated in the strictest confidence. Only shortlisted candidates will be contacted.
Please note: Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by a recruitment team member.
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters.
We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Region: Asia Pacific
Organization: ANZD AustraliaNew Zealand Division
Job Level: Team Leader/Supervisor
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes
Does this position offer relocation?: No