Job Title: Site Reliability Engineer
Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.
People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Now a bit about the SRE team
The Site Reliability Engineering team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability and performance of the ServiceNow platform and infrastructure. The SRE is empowered to drive technical resolutions across the technology stack from application through to hardware and all stops in between. The ultimate goal of the SRE is to never have to escalate an issue to an engineering or development team and to completely own the resolution of incidents. They are also tasked with driving forward the operability of the platform to drive down incident numbers and to reduce MTTR.
To accomplish this the team combines Software Development, Networking and Systems Engineering expertise with a strong desire to be challenged by problems of scale and complexity and to make services better for our customers.
Answer 'yes' to these questions and you are in the front row for a position as SRE at ServiceNow. Go ahead, hit the Apply button and let's have a chat about your skills and experiences.
Want to know more about us?
Now that we set the pace, keep reading the below if you want a better understanding about ServiceNow as a company, the SRE team and the role as well. We hope it will be helpful.
What you get to do in this role:
As an Engineer in the SRE team you will:
In order to be successful in this role, we need someone who has:
This is what we require. Take note because they are a must-have:
We also have pluses!
They are not a 'must', but please highlight them on your resume if you have any of these: experience with cloud engineering, experience with routing and load balancing, web applications engineering, master's degree in a tech area.