Staff DevOps Site Reliability Engineer

SCOTIA BANK (Toronto ON, Canada) 10 days ago
Remote Friendly DevOps & Sysadmin North America Full-time

Requisition ID: 98762
Join the Global Community of Scotiabankers to help customers become better off.

The team:

Scotiabank’s Global Technology Services (GTS) Technology Operations & Site Reliability Engineering (SRE) is responsible for the operations engineering required to provide highly available and resilient systems.  In GTS Enterprise Data Warehouse (EDW) & Reference Data Management (RDM) TechOps & SRE, we are responsible for providing critical data platform services, following SRE and data governance best practices, as well as consulting and coordinating with the Bank’s technology teams to meet business expectations.

The role:

  • You will contribute to the growth and delivery of EDW & RDM SRE services by taking solutions from design to technical specifications and through development ensuring the availability and performance of the ecosystem through automation, proactive alerts, and the use of data analytical tools to identify areas of improvement and prevent problem recurrence.
  • You will partner with Engineering and Operations to deliver a high-quality product by creating technical specifications and developing the solutions for engineering and operational initiatives using best practices within the SRE framework.
  • You will identify opportunities to improve data availability recommending and implementing solutions that optimize data restoration, component and site recovery capabilities.
  • You will identify opportunities for quality improvements recommending and implementing automation to prevent problem recurrence and reduce toil.
  • You will continuously improve service monitoring to ensure uptime and performance, including system, application performance, dashboards etc.
  • You will implement, measure, and gather insights from key Service Level Indicators identifying areas for service improvements covering availability, performance, resilience, incidents and chronic problems.
  • You will mentor more junior staff in SRE.
  • After-hours support is required for critical incidents and events.

Is this role right for you?

  • You are a skilled software engineer with a passion for operations who self-identifies as a “hacker”, who is a “jack of all trades” as well as possessing broad knowledge in multiple areas of software development, Linux/AIX, networking, security, databases, and distributed systems.
  • You thrive on the challenge of supporting critical systems requiring a high level of trust, resilience, and availability.
  • You enjoy looking for opportunities to be proactive, automate, and solve for problems before they happen.
  • You want to be challenged with complex problem solving in time sensitive situations to reduce system downtime and customer impact, taking those learnings forward as continuous improvements.
  • You understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role?

  • You have strong communication (verbal/written) and good interpersonal skills to build relationships with internal and external business partners and vendors.
  • You have at least 5+ years of hands-on technical working experience as a Software Engineer in an Engineering or Operations Data Warehouse environment.
  • You also have at least 6+ years of hands-on technical working experience in providing solution design and/or technical specifications for high availability & resilient data warehouse systems.
  • You can demonstrate hands-on technical working experience with Informatica and/or SAS products.
  • You have at least 2+ years of hands-on working experience in authoring Standard Operating Procedures and Run Books.
  • You have experience implementing, monitoring, and reporting on Service Level Objectives and Indicators.
  • You possess a broad understanding of and experience with security, firewalls, and network protocols.
  • You possess excellent problem-solving skills, prefer to identify and resolve issues before they become a problem, and can work under pressure in a dynamic environment.
  • You are experienced at leading complex incidents that cross application and technology boundaries.
  • You have completed a post-secondary education in computer science, engineering or in a related technology field.

What's in it for you?

  • You will be a part of a Site Reliability Engineering team that will help you grow & you will have an opportunity to bring valuable and long-lasting contributions to the bank.
  • We are technology partners who help the business transform how our employees around the world work.
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We also foster an environment of innovation and continuous learning.
  • We care about our people, allowing them to design how they work to deliver amazing results.
  • We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
  • While we currently work remotely from home, when it is deemed safe to return physically to work, our primary location in downtown Toronto is:
    • Design focused on enabling collaboration through both environment and technology.
    • Located in the heart of Toronto’s financial district, the work site is located right above the TTC’s Line 1 King subway station. This location has access to The PATH & is located minutes from GO Transit/VIA Rail hub at Union Station; as well as the TTC’s King 504 streetcar line.
    • Minutes from the Gardiner Expressway & the DVP.
    • Located next door is The Commons, a dining space for employees, where breakfast & lunch are served.  Also, The Bean server hot/cold beverages & snacks with plenty of room to lounge & recharge.  Also, many meal/snack options + shopping & services for your everyday needs in The PATH without venturing outside.

Location(s):  Canada : Ontario : Toronto 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please  click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.


Staff DevOps Site Reliability Engineer

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