Site Reliability Engineer

VTEX (Rio de Janeiro, Brasil) Publicado 29 dias atrás
Remote Friendly DevOps & Sysadmin Americas Full-time

VTEX is the only multitenant commerce platform capable of unifying experiences in all sales channels. With a robust solution, scalable cloud infrastructure and powerful tooling, our platform accelerates the transformation of complex operations.

More than 2900 renowned companies of varying sizes and segments, with operations in 42 countries and in global expansion, have at VTEX the solution for the online sale of their products, among them major names such as Sony, Motorola, Walmart, Whirlpool, Coca-Cola, Stanley Black & Decker, and Nestlé.


TRUST TO BE TRUSTED: We believe with eyes closed and delegate responsibilities. To be trustworthy you need honesty, transparency and consistency in quality and performance. This is the great pillar of all relationships that involve VTEX within and outside the company. We’re trust-first.

BUILD FOR COMMUNITY: It’s all about being ready to grow and reach new levels with others. Have a clear purpose, collective thinking and a flexible essence, and you’re building for community. We are global but we’re audacious enough to aim for the stars.

BE BOLD: Boldness is about challenging the status quo and not being afraid to make mistakes or take risks. We test new alternatives, walk into the unknown and explore possibilities no one thought about. To be bold is to apologize instead of asking for permission.

We're building the infrastructure for global commerce. We create solutions that range from ecommerce to physical store solutions, but also extend to financial services and even tools to empower partners and clients’ devs. Among our biggest technical challenges:

• Build services and workflows that are adaptable enough to fit our current and future enterprise demands
• Evolve and scale our infrastructure to keep up with our 50% YOY growth
• Deliver our engineering expertise through our serverless development platform
Our Site Reliability Engineers have in-depth operational knowledge of our entire stack and act as first responders and leaders during an incident. Our jobs include getting to a resolution as quickly as possible and guiding other engineering teams to build a more resilient VTEX. We will build the tools and automated systems we use to quickly resolve incidents so that we can scale VTEX in every country around the world.
Our mission is to implement and manage a reliable, scalable, and performant self-service platform in a resource-efficient way that suits VTEX’s context. You will be confronted with various challenges tied to high traffic and high availability problems.
We strongly believe in automation and pragmatic technology choices to be able to run as quickly as possible.


• Competitive compensation
• Profit-sharing
• Flexible work schedule
• Food voucher (Flash)
• Health, dental and life insurance
• Child care assistance
• Extended parental leaves
• Gympass partnership (access to 2700+ gyms)
• Language scholarship: 65% subsidies in English, Spanish and Portuguese courses
• Free shipping on 1000+ VTEX stores


We believe that inclusion inspires innovation and strong teams thrive inside diverse environments. We are committed to a hiring process that ensures equal opportunities for all, regardless of ethnicity, gender, disability, sexual orientation, gender identity or religion.

VTEX continues to hire for all open roles, all interviewing and onboarding are done virtually due to COVID-19. Everyone new to the team and our current staff will temporarily work from home until it is safe to return to our offices.
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