Resident Software Engineer

Dematic (Cernusco sul Naviglio, Italia) Pubblicato 26 giorni fa

Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.

Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.

Dematic is looking for a talented Software Engineer for Development and Customer Service, to be hired with a permanent contract.

The candidate will work on our Customer Plant as resident SW Engineer in the area of Padova, Marostica, Monselice and Bologna.

He/She will work with an international Software Team in order to provide enterprise-level assistance to our customers and develop applications for automated warehouses management based on our proprietary frameworks.

Your challenge in the short term:

  • 2nd line support to our customers
  • Analyze and solve problems on applications on production site or remotely
  • Troubleshoot Java, JEE and C# code, identify bugs and prepare software patches
  • Pro-active maintenance of the current installations
  • Development of change requests
  • Perform software upgrades
  • Help the customers with server and database upgrades
  • Investigate performance issues
  • Deliver detailed reports of each intervention and add to our knowledge base
  • Be part of the 24/7 support team
  • Interact with the other service teams in Dematic

Your challenge in the medium term:

  • Commissioning and testing the new systems, both in-house and at the customer sites
  • Demonstrating and applying the acquired knowledge in order to become the focal point for our technologies

The Field Service Technician is going to:

  • Complete the scheduled, not scheduled and retrofit maintenance and services
  • Work out improvement solutions to make up for the obsolescence of control systems
  • Problem solver for all the operations on the different plants and solving unexpected malfunctions
  • Assemble, test and start up new automated warehouse
  • Interact continuously with customers and colleagues on the work site
  • Write up periodical reports about the service activities

Who we are looking for?

A senior candidate with the following features:

  • Curious towards the sector of logistic supply chain and industrial automation
  • Passion for electrical, mechanical and software engineering
  • At least 5 years of experience as Technician in maintenance of highly automated production plants
  • Field experience in troubleshooting and integration of PLC functions (Siemens); inverter, scanner and field bus as ASI, Profibus and Profinet
  • Availability to frequent travels mainly in Italy
  • Availability to work on site as Resident SW Engineer
  • Availability to work on 2nd and 3rd shift
  • Technical diploma in Mechanical, Electrical or similar studies
  • Good knowledge of Italian and English written and spoken

What can we further offer?

  • An international environment where curiosity and proactivity is highly appreciated
  • Opportunity to know other countries and cultures
  • Fast growing company
  • Meal totally paid by the company
  • Personal Computer and Smartphone
  • A permanent contract

Further details

Dematic pays much attention to Diversity and guarantees equal opportunities. We believe strongly in both taking responsibility and being transparent with your data. For the new GDPR we manage only online applications and we’ll not accept CVs by mail.

Before meeting us, watch the videos We Are Dematic and our Solutions!

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