Software Engineer - Service Now Developer (4-7 years) (Pune+92939)

Amdocs, Inc. (Pune, MH, India) 1 day ago

Job ID: 92939
Required Travel :Minimal
Managerial - No

Who are we?

At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at

In one sentence

Responsible for design, develop, modify, debug and/or maintain software systems.

Responsible for one or more specific modules within a large software system scope

What will your job look like?
  • You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications.
  • You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable , supportable and demo the software products to stakeholders
  • You will investigate issues by reviewing/debugging code, provides fixes and workarounds, and reviews changes for operability to maintain existing software solutions.
  • You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, work with cross functional teams to achieve goals.
  • You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements.
  • You will be encourage to actively look for innovation and continuous improvement, efficiency in all assigned tasks.
All you need is...
  • 5 -6 years’ of experience working on the implementation, administration, configuration, and/or development of the Service Now tool.
  • Service Now Experience should include scripting in Service Now, tool configuration, design work, technical configuration and deployment. Specifically, candidates shall possess the skill to develop on the Service Now platform including the creation and/or customization of the core applications
  • Good Experience of a Service Now development including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
  • Candidates should possess the skill to develop on the Service Now platform including the customization of the service now core applications such as Incident, Problem, Change, and Service Catalog, knowledge management ,service now portals etc.
  • Service Now Experience should include scripting, platform configuration, design, and deployment.
  • Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design
  • Excellent verbal and written communication skills
  • Responsible for detailed technical solution analysis, design, implementation in service now
  • Responsible to provide technical assessments, written documentation and technical expertise
  • Responsible for continuous improvement by sharing experiences and knowledge with the team.
  • Responsible for providing the quality and consistent service to clients.
  • Good experience for implementing systems using the Agile/Scrum methodology
  • Should have good working experience with ITSM tools is plus
  • Custom application development on the Service Now platform including Custom UI Pages and content in the CMS.
  • Experience with working or developing with JavaScript - HTML5, Jelly, jQuery and Angular JS is a plus
  • Excellent experience in service now Integrations (SOAP,REST, and JSON as well as JDBC and file imports) is plus
  • Experience on Orchestration and Discovery is plus
  • Service Now Systems Administration and Service now Implementation Certified is plus
  • ITIL process knowledge is must.
  • ITIL V3 foundation certification is an Add-on.
  • Experience with rebuilding legacy applications in Service Now a plus.
  • Experience with upgrades/multiple versions is plus
Why you will love this job:
  • You will be challenged with design and develop new software applications
  • You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth
  • You will have the opportunity to work with the industry most advanced technologies

Software Engineer - Service Now Developer (4-7 years) (Pune+92939)

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