HotDoc’s mission is to improve the health care experience for everyone in Australia—already more than half of Australia’s GPs and 1 in 4 Australians use the platform. Our technology helps better connect patients and doctors by making interactions between both parties accessible and easy across the entire patient journey, from bookings through to post-appointment follow-ups. Now we’re going one step further, developing products aimed at proactively improving patient outcomes by encouraging patients to play a more leading role in the management of their own health.
You will be working closely with members of the broader product team to build new features that leverage HotDoc's connection to clinical software. There will be plenty of opportunities for you to take on new challenges and actively contribute to shaping the quality of the software HotDoc distributes to its customers.
You will be working in a collaborative team environment and will be involved with working on challenging and exciting projects within the connector team.
You can enjoy having flexible work arrangements and be actively encouraged in your personal and professional development.
In this exciting and hands on role, you will be working on integrating the HotDoc app for Windows with practice management systems to safely add to their records, sync their data and continually improve our integration.
We are looking for someone who enjoys being challenged as you will be working to ensure reliability, performance and security in the face of distributed system challenges, unpredictable user environments and non-standard third party protocols.
Our connector software is written in Node and we use custom SQL and stored procedures provided by the PMS to query data, debug and investigate issues.
You will work closely with our Customer Experience department to solve the tickets that come through about the connection between HotDoc and practice management systems. You will also be involved with helping the broader product team to leverage the integrations to achieve bigger features.
This role is open to candidates in Melbourne, or remote from anywhere in Australia & New Zealand as long as you have a good internet connection and are willing to be flown to Melbourne approximately four times per year for two weeks at a time.
This role is open to junior through to senior candidates and the role, scope of responsibilities and remuneration will be tailored to your experience.
We’ve adapted pretty well to a COVID world. You’ll be invited to many Zoom-based events including (but not limited to) Bob Ross inspired painting sessions, sourdough masterclasses, book clubs and wine tastings. And once COVID settles down, you can also expect:
We celebrate diversity, and welcome applications of all types, and from all backgrounds.
If you think you have the skills required, please submit a short cover letter and an up to date CV.