Job Description

Westlake - TX, TX2050R, 2050 Roanoke Road, 76262-9616
Leticia Mitchell
We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.
As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:
In Schwab Cybersecurity Services (SCS), Office of CISO, we provide platforms, services, and security operations capabilities which enable the firm to produce successful client and shareholder outcomes securely and safely. Securing our IT assets, data, and access to applications is the core of who we are and what we do. We ensure only the appropriate entities have access to IT resources and that we adhere to best practices and standards to ensure a safe and compliant environment is maintained.
Identity and Access Management (IAM) has an opening for a Staff Engineer, Quality Assurance (QA). This position requires a self-motivated individual with strong problem solving skills who can contribute in a highly collaborative culture and Agile team environment. The QA Staff Engineer is responsible for test estimates, test strategies, test automation and scripts, functional and regression testing for large, complex IAM platforms including Provisioning/De-provisioning, Directory, Highly Privileged Accounts, Access Governance, Authentication, Single Sign On, Analytics, API Management and Certifications.
What you’ll do:

+ Perform user story and overall system verification in an Agile development environment.
+ Develop test plans, test cases and analyze test coverage for IAM tools.
+ Perform exploratory testing.
+ Develops and maintain QA test plans to ensure major milestones, dependencies and critical paths are executed, as well as applying risk-based testing principles where appropriate.
+ Troubleshoot test issues, record test results, track and prioritize defects, participate in product readiness and release cycle.
+ Run and create if necessary automation scripts and report test results.
+ Be effective in participating at program, project and product related levels.
+ Participate in technical governance and help negotiate overall product quality standards with development and business teams.
+ Work within Schwab and with external vendors, both on and offshore QA teams to define environment requirements, identify QA-related tools, develop and execute QA process and testing best practices.
+ Participates in Design Reviews, Requirements Ambiguity & Use Case Reviews, directs the test automation activities of the team, and complete Root Cause Analysis for any defect slippages.
+ Provides overall QA status reporting and escalate issues/risks in a timely manner to Management and assist in resolution.
+ Coordinates with impacted QA Domain leads on testing activities.
+ Consults with business partners when needed for User Acceptance Testing (UAT) advice and counsel.
What you have:

+ BA/BS Degree in Computer Science or related degree
+ 4 to 6 years of strong technical competency and experience with web applications and technologies.
+ 3+ years of experience in QA automation and/or development using Selenium.
+ Direct experience with Identity and Access Management (IAM) technologies
+ Good experience with medium to large/complex projects with multiple dependencies
+ Strong Data Analytical ability.
+ Experience with SQL, Oracle.
+ Excellent collaboration and communication skills.
+ Experience in using JIRA, Selenium and Zephyr is highly desirable.
+ Ability to effectively communicate with technical and non-technical audiences, both oral and written is required
+ Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision-making and conflict resolution skills
+ Self-starter; takes initiative and can work independently <
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