The Global Technology &Operationsgroup (GTO) is a diverse team of engineers, developers, business analysts, and project managers with the freedom to create innovative solutions to address core business challenges within MetLife. GTO’s strategy is to deliver a differentiated customer experience and increase MetLife’s operating leverage.
Manages multiple development projects, development groups and/or application support functions for a business segment following the full systems development lifecycle (SDLC). Serve as a leader in the team responsible for facilitating the adoption, implementation and sustainability of Agile and DevOps processes, principles, and practices. Provide high-touch and hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions, to facilitate increasing maturity at a sustainable pace.
Reports to: Director of Development
Direct Reports: 2-5 Software Development Engineer levels I & II as well as Graduate Developers
Other Key Stakeholders: IT Planning Organization, Sub-regional CIO, Enterprise Architecture, and IT Operations
Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.
Working with internal business partners to gather requirements, prototyping, architecting, implementing/updating solutions, building and executing test plans, performing quality reviews, managing operations, and triaging and fixing operational issues.
Work in close collaboration with development teams and provide technical leadership for projects related to automation of application rollout.
Oversees the development and implementation of multiple, complex, organization-wide systems.
Defines and manages resource requirements and allocations, monitors and improves quality, and ensures 'best practice' development techniques.
Works closely with client departments in development and implementation of application programs having impact on improving the business.
Advises application owners on the technology possibilities and requirements.
Directs, motivates and develops staff, maximising their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
Assists in developing vendor statements of work, deliverables and SLAs
Responsible for monthly financial management and administrative activities.
Full people management responsibility for assigned team resources.
Ensure vendor performance and deliverables meet contract specifications.
Essential Business Experience and Technical Skills:
Bachelor’s Degree (Level 8) / diploma in Computer Science, Information Systems or other related field
8+ years of related work experience with a focus in one or more of the following: Java, Spring, Hibernate, AS/400, DB2, MSQL, Jasper, SSRS
2+ years management, supervisory or team lead experience
Working knowledge of Agile development methods/techniques (such as User Stories. Test Driven Development, continuous testing, etc.)
Strong project management skills
Experience working with Global teams
Experience managing offshore teams an advantage
Motivates People - Gains people commitment to achieve business objectives through clear communication of the company’s vision and flexing leadership styles to inspire high performance.
Creates Partnerships - Authentically builds trusted relationships and collaborates across global, diverse and multi-functional teams to successfully drive business objectives.
Focuses on Customers - Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.
Drives Results - Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.
Other Key Competencies:
MetLife will assist in the funding of Professional Fees for employees were it is relevant and aligned to your position within the organisation. MetLife reserve the right to make a judgement on whether the subscription is relevant or not to your role as well as cease the payment at any time. This type of subscription will not incur “benefit in kind” tax.
Global Technology & Operations
Number of Openings
At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.
MetLife is proud to be an equal opportunity employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. It is the policy of MetLife to ensure equal employment opportunity without discrimination on any basis protected by law.
In order to apply for this position, you need the proper work authorization to work in the country where the position is located and not require relocation assistance.
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