Lead solution/application architecture for large engagements
Define architecture for large engagement involving cluster of technologies and act as design authority for the engagement.
Ensure technical quality of deliverables under their portfolio of projects with strict adherence to architecture principles and design standards.
Conceptualize technical platform which addresses similar patterns of need for a domain or horizontal segment.
Provide conceptual solution model as part of pre-sales activities
Evangelize industry better practices across multiple accounts
Mentor group of architects and support them in getting right type of exposure
Measures of Outcomes:
Sales Support (number of proposals contributed to; number new leads generated)
Number of design patterns/components created/reused
Number of technical complex solutions delivered
Number of consulting assignments participated in or led Number of technology trainings conducted
Number of white papers / document assets
Number of reviews and audits
New Service Design:
Identify potential opportunities for new service offerings based on industry trends similar kind of demand from customer/ or emerging technology paradigm
Create business case for investments for approval from senior management
Identify product/service partner if any required to execute New Service Line Operating Model.
Create differentiated offering in terms of framework/product/platform to position UST in new space
Build reference applications and customer specific proof of concepts to demonstrate our offering
Partner with Marketing Team to develop collaterals as part of GTM
Architecture Governance & Review:
Perform architecture review of all projects within portfolio
Conduct design review of all framework elements including architecturally significant components
Identify the common themes across projects within account/vertical and identify opportunity for optimization by creating reusable assets hence saving time & cost. Guide Technical Architects and Sr. Technical Leaders when they are stuck with any design challenges during the course of project delivery
Conduct planned and unplanned technical audits for complex projects as applicable
Define and measure project /program specific architectural and technology quality metrics
Review outputs to ensure NFRs are met
Knowledge Management & Capability Development:
Partner with UST GAMA team in creating training program for new service offerings.
Identify training needs of associates within vertical/horizontal purview
Mentor group of Architects
Gain and cultivate domain expertise to provide best and optimized solutions to customer
Requirement gathering and Analysis:
Understand and conceptualize architecturally significant requirement
Validate the cross application / cross technology requirements to ensure integration ability and reconciliation of conflicting requirements; working with customers and other stakeholders
Provide support to delivery management team in identification of training needs of the team
Conduct training / certifications with the help of GAMA and mentoring with respect to technical skills on projects
Support technical evaluation of external and internal candidates to meet project requirements
Perform career guidance and performance management for team members
Identify product/service partners in alignment with overall approach taken at vertical/horizontal level
Work with UST partnership team and third party product and service partners in creating GTM strategy
Develop internal capabilities and complementary toolsets to support the GTM strategy
Maintain the relationship with partners
Act as the UST technical POC for specific horizontal space.
Define problem statement for the customer in alignment with primary business objectives of the client.
Assess existing landscape across relevant dimensions e.g. Business Architecture/Application Architecture/Data Architecture and Technology Architecture. Identify gaps between current state and potential target state. Define solution roadmap which enables organization to transition to new state in an agile manner
Analyse solution fitment across various dimensions like technical feasibility cost vs. benefit people dimensions plus others.
Demonstrate value add and get buy-in from key stakeholders on customer side at every stage of consulting engagement.
Innovation and Thought Leadership:
Incubate new concepts in partnership with customer or third party like Product Partners Universities others
Evangelize the adoption of newer architecture paradigms and products within vertical or across organization.
Promotion of reuse of in-house tools and accelerators across various accounts
Participate in external forums to showcase UST capabilities and insights
Provide Solution Support for pre-sales support activities like solicited and unsolicited proposal.
Identify opportunities for providing unsolicited proposals to customers
Conduct workshop at client location to demonstrate our ability to address customer needs using our unique offerings.
Provide recommendation on execution and pricing models to delivery owner of the sales pursuit.
Support Sales Owner/Delivery Owner in qualifying the opportunity.
Highlight risks and recommend mitigation approach to Sales Owner/Delivery Owner of the sales pursuit.
Present UST’s capability as part of client visits with clear articulation of our offerings
Solution Definition & Design:
Define architectural solution models by leveraging the latest architectural paradigms better suited for customer needs
Define Architecture Principles and Patterns for engagement.
Adopt appropriate technical stack.
Ensure complete adherence to Adopted Architecture Principles & Design Standards in compliance with applicable regulatory mandates
Guide technical team in adoption of principle and pattern and technical stack.
Perform architecture and design review using industry standard methodologies.
Partner with appropriate stakeholders in multi-vendor environment to ensure successful delivery of overall solution.
Define non-functional requirements and ensure solution’s ability to meet the same at various stages of development.
Resolve any issues based on industry expertise; leveraging partners
Delivery Management Support:
Proactive identification and management of technical risks
Build credibility with the client as a technical go-to person and be their trusted partner.
Work to expand professional network in the client organization
Manage the expectations of key stakeholders effectively to ensure success of the engagement.
Asset Development and Governance:
Provide thought leadership in conceptualizing the need and design of assets
Track implementation of assets
Improve asset effectiveness
Improve deployment effectiveness
Use domain and industry knowledge to understand business requirements. Create POC to meet business requirements and contextualize the solution to the industry under guidance. Create business logic interacting with SMEs at various stages of the development. Translate business requirements to system requirements and perform impact analysis of changes in requirements
Use Technology Knowledge to build solutions that interface multiple products/ technologies under guidance. Design technology roadmap for the client define POC specifics and provide technical guidance to teams to create the same. Create assets independently and provide technical guidance to practitioners; identifying and evaluating new technologies. Create white papers on Enterprise Architecture and conduct demos to the client to showcase the features of the solution; review and audit solution independently
Use knowledge of Technology Trends to identify technologies/ product relevant to UST in the short term (1- 2 years) within own area/ multiple areas. Forecast trends on new solutions/products/ technologies required in UST. Create and review technology roadmap for the client
Use knowledge of Architecture Concepts and Principles to evaluate the readiness and relevance of architecture solutions; evaluating existing client implementations for performance bottlenecks and suggest improvements. Create value proposition presentations and demos and provide thought leadership within UST. Provide training on best practices in architecture; providing technical guidance to teams during system architecture. Define enterprise architecture frameworks independently validate application architecture solutions and define system architecture for complex applications within the boundaries of the enterprise architecture
Use knowledge of Design Patterns Tools and Principles to identify optimized patterns within the given requirements. Review and suggest applicability of design/ patterns to business needs. Define design best practices at project level; provide technical guidance to create high level design
Use knowledge of Software Development Process Tools & Techniques to identify and assess incremental improvements for software development process methodology and tools. Take technical responsibility for all stages in the software development process. Conduct optimal coding with clear understanding of memory leakage and related impact. Implement global standards and guidelines relevant to programming and development to come up with 'points of view' and new technological ideas
Use knowledge of Project Management Tools and Techniques to plan and manage simple small or medium size projects/ modules as defined within UST. Identify risks and mitigation strategies and implement the same to manage simple small or medium size projects/ modules
Use knowledge of Project Governance Framework to support development of communication protocols escalation matrix reporting mechanisms for small / medium projects/ modules as defined within UST
Use knowledge of Project Metrics to understand relevance in project. Collect and collate project metrics; share it with the relevant stakeholders
Use knowledge of Estimation and Resource Planning to consolidate estimates at a solution level. Evaluate risks and validate estimates from a technical standpoint assumptions scope and boundaries defined. Conduct resource planning (pyramid people development) at a project level based on project requirements. Conduct impact analysis of changes and analyse corresponding impact to overall estimates resource loading and MPP (re-baseline)
Use knowledge of Knowledge Management Tools & Techniques to leverage existing material/ re-usable assets in knowledge repository. Independently create and update knowledge artefacts. Create and track project specific KT plan. Provide training to others write white papers/ blogs at internal level. Write technical and user understanding documents at the end of the project
Use knowledge of Technical Standards Documentation & Templates to create documentation appropriate for the project needs. Create documentation appropriate for the reusable assets/ best practices/ case studies
Use knowledge of Requirement Gathering and Analysis to create requirements documents and high level process maps. Identify gaps on the basis of business process analyse responses to clarification questions produce design documents RTM independently. Create and review estimates and solutions at project level. Create and review design artefacts update resourcing and schedule based on impacted areas identified; create design specifically for the non-functional requirements
Use knowledge of Solution Structuring to carve out complex solutions/POCs for the customer based on their needs. Recommend technology specific accelerators and tools for the overall solution along with optimal features e.g. time savings cost benefits
Domain/ Industry Knowledge: Working knowledge of standard business processes within the relevant industry vertical customer business domain
Technology Knowledge- a. Broad Knowledge: multiple technologies (Java/Microsoft) multiple frameworks (Struts JSF Hibernate etc.) within one technology area and their applicability low level details such as data structures algorithms APIs and libraries and best practices for multiple technology stacks best practices for high performance and well-designed applications across multiple technologies b. In-depth knowledge of at least two technologies within customer technology landscape
Technology Trends: Demonstrates broad knowledge of technology trends related to multiple inter-related technologies
Architecture Concepts and Principles: a. Applies specialized level of understanding of standard architectural principles models patterns (e.g. SOA N-Tier EDA etc.) and perspective (e.g. TOGAF Zachman etc.) system integration points integration architecture including input and output components existing integration methodologies and topologies source and external system non-functional areas and architecture trends b. Broad understanding of enterprise assets deployment architecture architecture governance c. Working knowledge of data architecture capacity planning security architecture
Design Patterns Tools and Principles: Demonstrates in-depth knowledge of design patterns design principles practices and design tools
Software Development Process Tools & Techniques: Demonstrates thorough knowledge of end to end SDLC process (Agile and Traditional) SDLC methodology programming principles tools and best practices (refactoring code code package etc.)
Project Management: a. Demonstrates working knowledge of project management process (such as project scoping requirements management change management risk management quality assurance disaster management etc.) and tools (MS Excel MPP Client specific time sheets capacity planning tools UST
0 etc.) b. Demonstrates working knowledge of Project Governance Framework RACI matrix c. Basic knowledge of Project Metrics such as utilization onsite to offshore ratio span of control fresher ratio and Quality Metrics
Estimation and Resource Planning: Specialized knowledge of estimation and resource planning techniques (e.g. TCP estimation model case based scenario-based estimation work breakdown structure estimation etc.)
Knowledge Management Tools & Techniques: Demonstrates working knowledge of: industry knowledge management tools (such as portals wiki UST and customer knowledge management tools techniques (such as classroom training self-study application walkthrough and reverse KT)
Technical Standards Documentation & Templates: Demonstrates working knowledge of various document templates and standards (such as business blueprint design documents and test specifications)
Requirement Gathering and Analysis: Applies specialized knowledge of requirements gathering for (non-functional) requirements analysis for functional and non-functional requirement analysis tools (such as functional flow diagrams activity diagrams blueprint storyboard). Also techniques (such as business analysis process mapping etc.) and requirements management tools (such as MS Excel) and basic knowledge of functional requirements gathering
Solution Structuring: Demonstrates specialized knowledge of service offerings and products