Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Datacom Canberra is on a growth trajectory and we are looking for talented, like-minded people to join us.
Our dynamic and growing practice is increasing its capability, and we’re looking for an additional experienced Solution Designer, who specialises in modern infrastructure solutions, to join us.
Our team operates at the front of the project delivery pipeline assisting sales to win the work, initial project setup to ensure success, then is available throughout delivery to provide quality assurance.
About the Role
As a Solution Architect, your role is to provide architectural services to the Datacom Professional Services group. The role is a blend of architecture encompassing creation of Customer Offers and architectural advice during project delivery. As a Solution Designer you will operate across a variety of customer environments and this cross-account view is to facilitate consistency and efficiency in project delivery. As a Solution Designer you will have a commitment to customer satisfaction and unwavering customer focus.
What you’ll do
Your responsibilities will include but not be limited to:
What you’ll bring
You will have a minimum of 5 years’ experience in a professional services delivery role, supporting multiple facets of infrastructure in an ITIL environment. You will possess highly effective consulting, negotiation, problem-solving and stakeholder management skills. Your ability to translate business requirements into technical/ solution requirements will be second to none. You will have had extensive experience producing high quality technical documentation – for designs, configurations and processes. Experience leading professional services delivery teams to successful project delivery is key. Pre-sales experience is a must have and you will consider yourself a Subject Matter Expert across a large number of infrastructure capabilities.
We have over 6,500 people across our global offices and generate an annual revenue of over NZ $1.2 billion annually. This makes us one of Australasia’s largest professional IT services companies.
We have extensive expertise in operating data centres, IT services, software engineering and application management, as well as payroll and customer service design and operations.
At Datacom we strongly believe in hiring great people and then letting them do their job in a fully enabled environment.
With this comes a long list of significant clients and Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds to serve those clients.
We are local at heart, yet world-class in capability.