Solution Architect- Retail Software Services

TeamIndustrialServices (Melbourne VIC, Australia) 18 days ago

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries.  NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally.  NCR is a trademark of NCR Corporation in the United States and other countries.

Summary : As NCR pushes forward as a services-led company, the retail transformation team exists with the vision to support clients’ business transformation with a holistic consulting model.

Through strategic planning, business process improvement, and rapid design and delivery of technology solutions, you’ll be instrumental in driving technology adoption and value realization. This is an exciting opportunity to develop and scale our next generation of innovative retail transformation offerings.

Solutions Architects work as a part of an integrated consulting team to design, develop and deliver NCR solutions. Your role will be to help audit clients’ current state, identify needs, and recommend the appropriate solutions.

The role will report to the Global Retail Executive Director of Software Development.

Key Areas of Responsibility

A customer facing business development role, ultimately responsible for the successful delivery of architectural and technical aspects of client transformation engagements.

This role is one of the highest technical roles within NCR PS and requires a combination of qualities that will enable a successful candidate to lead business and technical initiatives at the industry and with customers.

  • Build, lead or be a part of a team of Enterprise / Solution architects.

  • Business Development encompassing understanding customer needs, developing services offers and solutions leveraging the NCR products and platforms.

  • Support the Strategic consultants and Client Partners in transformation initiatives.

  • Lead customer facing conversations on migrating to the cloud.

  • Contribute to technical and retail transformation thought leadership.

  • Understand Retail customer’s business challenges and translate into solutions.

  • Build offers that meet customer and market needs.

  • Provide end to end 'holistic' customer engagement leadership / support.

Basic Qualifications

  • 7 to 10+ years in service architecture (technical, IT and enterprise) experience.

  • Complex matrix org experience.

  • Managing other solutions architects or an individual contributor.

  • Demonstrate technical credibility and a consultative approach with existing and prospective customers.

  • Understand what represents best-of-breed from a technology perspective and in the context of NCR’s product, solution and service portfolio.

  • Data architecture (e.g. transactional and analytical processing, real-time analytics, etc.)

  • Experience with designing and implementing multi-tenant SaaS systems.

  • Experience with cloud-based technologies and cloud adoption at the enterprise scale (e.g. leading enterprise-wide adoption of PaaS, Big Data platforms).

  • Strong collaboration and coaching skills.

  • Experience designing and implementing Micro-service architecture.

  • Experience articulating NFRs and architecting the solution to meet them in conjunction with business/product and engineering teams.

  • Experience with Docker and deployment models in Kubernetes.

  • Experience with providers GCP and/or Azure.

  • Excellent understanding of the latest technologies (PaaS, Big Data Analytics, API platforms), continuous improvement of scaled processes and best practices.

  • Experience with GCP, GKE, Apigee, and Istio

  • Polyglot programming experience.

  • Experience with COTS PaaS products

  • Applied Data Science for AI enabled capabilities (ML/DL).

  • Able to wear multiple hats: navigates freely between business, technical, execution, operations, etc.

  • Knowledgeable: cloud native microservices architecture, data architecture, analytics, software/application architecture.

  • Passionate: enjoys design and collaboration

  • Pragmatic: able to effectively manage the cost of business.

  • Able to produce and communicate complex solutions to a wide variety of audiences.

  • A continual learner that stays up-to-date on the latest technologies (attends and ideally presents at tech conferences).

Note: Australian citizens and PR holders only considered

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

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