Job Description

Job CategorySales

Job Details
Solution Engineer (All levels)
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are inspired by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world.
Here at Salesforce, we are always hiring Solution Consultants… if you are interested in any type of Solution Consulting role, you've come to the right place. We look forward to reviewing your application and finding the right role for you!What is a Solution Consultant?
Also known as a " Presales Consultant," "Sales Consultant," or “Sales Engineer” the Solution Consultant is responsible for leading the solutioning throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience. The Solution Consultant is an experienced person who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers.

To accomplish this, you should have a strong desire to set the vision translating business objectives into enticing and actionable recommendations. The Solution Consultant will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
What roles are we looking to fill in Solutions Consulting?
The Solution Consulting team is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into. These teams exist in both the Commercial (small to mid-sized accounts) and Enterprise (largest) market segments. We are regularly looking for Solution Consultants on the following product oriented teams:
+ Core
+ Marketing Cloud (Prefers digital marketing/marketing automation experience)
+ Service Cloud (Prefers call centre technology/customer service solution experience)
+ Platform (Prefers app dev experience)
+ Commerce Cloud (Prefers retail / e-commerce experience)
+ DMP (Prefers ad tech experience)
+ Quip (Prefers collaboration tools experience)
+ CPQ (Prefers CPQ/Cash to Quote Experience)
+ CloudCraze
+ Field Service Lightning
And we are regularly looking for Solution Consultants on the following industry/vertical oriented teams:
+ Healthcare and Life Sciences
+ Insurance/Financial Services
+ Telecommunications
+ Media
+ Consumer Goods
+ Manufacturing
Whether you are at the Associate level, or the Lead level, we hire based on skills/experience and are open to hiring at all levels for the right candidate.Your Responsibilities:
+ To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs showing business value
+ Coordinate and lead the entire solution cycle through close collaboration with other high performing teams.
+ Industry experience, incorporating and developing a point of view based on Salesforce’s solutions.
+ To fully understand and clearly articulate the benefits of Salesforce to customers at all levels, examples include; Administration/IT Staff, managers and "C" level executives.
+ Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
+ Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
+ Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
Personality Attributes/Experience:
+ Understanding the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.
+ Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
+ Solid oral, written, presentation and interpersonal communication and relationship skills.
+ Proven time management skills in a dynamic team environment.
+ Ability to work as part of a team to solve problems in dynamic, energizing environments.
+ Inquisitive, practical and passionate about technology and sharing knowledge.
+ Likes to be the first to know something and to understand why and how things happen.
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