Solution Engineer (Customer Success)

EMEA (Cork, Ireland) 23 days ago

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

NGINX empowers creators of the new digital world

NGINX, Inc., now proudly part of the F5 family, is the company behind NGINX, the popular open-source project trusted by more than 450 million sites. We offer a suite of technologies for developing and delivering modern applications. The NGINX Application Platform enables enterprises undergoing digital transformation to modernize legacy, monolithic applications, as well as deliver new, microservices‑based applications.

You will play a critical role in building successful relationships with our clients across various industries. You will be the technical arm, assisting in the engineering needs of our current and potential client base. You will be comfortable in a highly technical pre- and post-sales environment, presenting and demonstrating solutions for the technology, and crafting and delivering implementations for our customers.

If you want to make a difference, work for an open-source company, take your career to the next level, and work in a highly energetic environment, please send us your CV – we’d love to talk.

What will I be doing?

  • Manage technical leadership and ownership of customer proof of concepts and technical investigations
  • Lead customers through the evaluation process, answering all technical questions
  • Provide technical presentations and demonstrations
  • From time-to-time, develop and present technical webinars
  • Write highly technical web articles
  • Oversee the enabling and training of partners to be able to speak intelligently and show the whole NGINX product portfolio in the best light. This may be in the form of a webinar, onsite training, lunch and learn, etc.
  • Engage regularly with our international engineering teams
  • Work with prospective customers to understand their business drivers and tailor the optimal solution
  • Work with customers to help define their requirements for professional services engagement and to deliver those engagements
  • Update our CRM on a regular basis

What experience do I need?

  • Extensive experience as a Solution Architect
  • Previous experience developing customer relationships across a variety of industries
  • BS/BA degree in a relevant field (CS, EE, MIS) or equivalent experience
  • Experience or knowledge in traffic management and load-balancing technologies, e.g., F5, Citrix, Riverbed, Kemp, or others; or experience using NGINX
  • Experience or Knowledge of API development practices,  IPI Gateway configuration,  API Management technologies such as Kong,  Apigee, Tyk or other.
  • Knowledge of HTTP, web servers, and web applications
  • Knowledge of associated protocols, e.g., TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, DNS, etc.
  • Skills in Linux based systems
  • Skills in networking technologies, and Internet security products and services
  • Experience of containers / Kubernetes and associated architectures
  • You will have strong technical knowledge of application acceleration, application-level networking, microservices architectures, web serving, content caching, SSL and compression offload
  • Additional European languages are extremely useful

NGINX, Inc. started as and will always be an open-source company, and as a result, our culture shares many characteristics with the open-source community itself. This culture is built upon our core values: progress, excellence, openness, and curiosity. We’re a growing company with a startup feel and products that are chosen for high performance and efficiency by innovators around the world. If our team has one thing in common, it’s our passion for NGINX and dedication to a global product that’s beloved by hundreds of millions of people.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with or auto email notification from Yello/Workday (ending with or

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Solution Engineer (Customer Success)

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