Solution Specialist

Accordant Pty Ltd (Sydney NSW, Australia) 22 days ago

Job Title:

Solution Specialist

Job Description:

Accordant is Australia’s leading digital optimisation and personalisation agency we help brands have relevant and consistent conversations with their customers on the web, keeping customers happier and generating more sales for the brand. We hire exceptional people in both heart and mind and invest significantly in them, enabling our team to be the best that they can be. We are a high performance culture that celebrates being the best at what we do, delivering

outstanding quality of work and working with some of the best people in the industry. We enjoy the best of both worlds: working with enterprise, market leading brands with great problems to solve; while being a boutique specialized agency that has a tight culture and a clear

sense of purpose.

THE ROLE

You carry overall responsibility for your client’s web analytics (Adobe & Google) insights capabilities including the platform implementation, data manipulation, insights and actionability of the data.

The Solution Specialist will leverage their experience with Adobe Analytics to understand a clients’ goals, challenges, site design and perform data analysis to assist the business and team in identifying key areas of opportunity across clients web properties - desktop, mobile, tablet & multiple channel communication (website, eDM, Advertising). Based on this understanding, you will assist with the technical implementation and support of Adobe Analytics implementations including the deployment of s_code, development of variable strategy (eVar, prop, Product, etc).

The role will simplify complex ideas and present them to clients in an easy to understand and impactful way. Additionally, you will be expected to identify and pursue new opportunities (and clients) to support the growth of our team.

RESPONSIBILITIES INCLUDE

  • Understanding your client’s business, their goals, digital environments and web analytics assets.
  • Help brands structure and implement Adobe Analytics to deliver a deep understanding of the online behaviour of their site and mobile app visitors, in addition to being the primary first party data source for marketing automation.
  • Design an Analytics Implementation Strategy - variable strategy (eVar, prop, Product, etc).
  • Technical implementation and support of Adobe Analytics
  • Creating and analysing large and detailed Adobe Analytics workspace reports to make recommendations around follow-up tests, opportunities and gap analysis.
  • Assist in providing recommendations and consulting on how analytics assets can better enable clients meet their goals.
  • Assist in providing data analysis and consulting on the insight that their web analytics can highlight.
  • Develop a deep understanding of multiple solutions within the Adobe Experience Cloud, initially focusing on Analytics, Audience Manager & Target
  • Interpret and translate client business requirements into technical specifications for design of an Adobe Experience Cloud Solution
  • Communicate confidently and proactively with customers throughout the project lifecycle
  • Manage multiple client engagements simultaneously
  • Manage customer expectations appropriately and keep projects on schedule and within scope

QUALIFICATIONS

  • 2-3 years’ experience working in a digital team managing or leading Analytics implementation and insights projects.
  • Experience presenting in front of groups. Must be very comfortable in a client-facing role.
  • Capable of translating data to derive informative, actionable and timely insights that
  • relate to business needs.
  • Capability with Adobe Analytics or Google Analytics platform implementation, data manipulation, insights and actionability of the data.
  • Embrace data and quantitative results – not afraid of basic statistics. You must love data.
  • Extremely detail-oriented.
  • Results driven, aspirational and willingness to grow, develop and build the business & enhance organisational capability.
  • Possess an innovative, problem-solving, and solutions-oriented mindset.

Location:

Sydney

Brand:

Accordant

Time Type:

Full time

Contract Type:

Permanent

Solution Specialist

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