Plan, organize, and manage infrastructure staff and/or consultants to ensure the stable and secure operation of the organization's IT infrastructure. Designs, plans, and implements system and network architectures that are high performing, scalable, fault tolerant, secure, and compliant.
Engaging with global stakeholders regularly to understand/ gather prioritized requirements, convert them into business requirements and work in a continuous process of refinement through feedback from all stakeholders.
Provide support and guidance for the Enterprise Infrastructure environment. Includes Solution design for Enterprise services managed services, IT infrastructure architecting & messaging.
DC-DR solutioning from Infrastructure Point of View, includes Develops, maintains and tests disaster recovery plans.
Perform Incident Management and Change management coordination and execution.
Manage and orchestrate diverse teams of experts – internal and vendors
Bring in the best practices for – cloud, virtualization, WAN optimization etc. while optimizing the TCO.
Ensure to manage security policies at infrastructure level.
Work towards reduction MTF and MTTR concerning the IT infrastructure.
Monitor customer service and maintains network stability, collects and analyzes network and memory utilization, and installs and tests software upgrades.
Coordinates third-party maintenance for all hardware, software and vendor services
Manages computer operation scheduling, backup, storage and retrieval functions.
Qualifications and Skill Sets:
9+ years of experience in Infrastructure Management.
Hands on experience of installing & configuring Windows servers and Linux servers.