Specialist First Level Support Europe (Danisch)

GEA Internal Services GmbH (Berlin, Deutschland) Vor 7 Tagen veröffentlicht

Responsibilities / Tasks

  • Execute first level support standards, processes and policies across regional HR operations to create an outstanding employee experience, simplicity and customer satisfaction 

  • Ensure a degree of standardization, harmonization and best practice sharing within first level support 

  • Perform individual inquiry handling 

  • Ensure documentation of process changes, communicate it to all affected interfaces and ensure teams are following procedures 

  • Support and provide best solutions for a variety of situations 

  • Develop different certificates, e.g. reference letters, recommendation letters, medical certificates, employment certificates 

Your Profile / Qualifications

  • Experience in providing high quality first level support in an HR Operations environment (> 2 years (Senior)) 

  • Apprenticeship (Ausbildung) or university degree preferably in Business Administration or Human Resources or vocational training & professional experience (> 2 years) 

  • Experience in delivering quality work in fast-paced environment 

  • Excellent English and Danisch written and verbal communication skills. Other languages is a plus 

  • Good computer skills including Outlook, Word, Excel and the ability to learn other job related software. 

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Specialist First Level Support Europe (Danisch)

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