Application Management, Specialist

NGA Human resources (Bern, Schweiz) Vor 8 Tagen veröffentlicht

SAP HCM Lead Consultant Belgium

Role

The SAP Consultant is integrated into the Application Service department and under the supervision of a Team Manager. The overall responsibility is to setup new SAP Time/Payroll solutions (Post PY operations) for the new business we are acquiring and to support our outsourced clients as follows.

Responsibilities

  • Provide application support consultancy through advice, guidance, and appropriate technical activities ·         
  • Manage reported incidents and perform functional analysis and guidance / coaching on the technical way to implement it ·         
  • Generate easy-to-maintain error free implementations and customizing respecting NGA best practices ·         
  • Operate required system tests using either provided or self-generated test data, to ensure the applications/developments meet the agreed specifications ·         
  • Provide documentation (both technical and functional) on issues handled ·         
  • Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met Regularly report on status and progress to the Team Manager and Project Manager ·         
  • Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues ·        
  • Understand the general flows in HR and the SAP HR architecture  

Experience & Skills

  • Bachelor or Master degree with a Business or Technical emphasis, or equivalent
  • Previous experience in SAP HCM applications. (PY, Post PY & Operations BE)  
  • Intellectual curiosity and motivation to learn new technologies at a fast pac
  • Strong interest in delivering high quality support in the field of Human Resource 
  • Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards
  • Service-oriented with a strong client focus and sense of accountability
  • Be committed to the customer, the team and the project      
  • Strong analytical and problem solving skills
  • Solid verbal and written communication skills in French and/or Dutch and English (any other European language is a plus)
  • Discretion and ability to respect the confidentiality of information

About Alight | NGA HR

Alight | NGA HR is uniquely positioned to help HR leaders unlock the true value of their diverse workforce, wherever they are. We focus on customer value, based on over 50 years of experience in HR consulting, HR outsourcing and HR technology. Innovation is the foundation of our business and it’s why we are recognized as a market leader in HR and payroll.

We enable our clients to become better employers by designing, deploying, maintaining and operating HR-as-a-service. Our HR business process services cover workforce management, time and attendance, local, regional and global payroll, talent administration, and people analytics.


Application Management, Specialist

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