Engagement Specialist

Infoblox (Trivandrum, KL, India) 17 days ago

Infoblox Professional Services is seeking an Engagement Specialist to join our team in Trivandrum. As a member of the Professional Services team, you will focus on performance indicators ensuring a timely progression of customer-facing projects. This role involves opportunity management, project initiation, and project analysis and reporting. This role reports to Manager, PS Operations based out of Washington – Tacoma, USA.

Infoblox Professional Services provides solutions that accelerate the adoption of Infoblox's products, technologies, and services. Infoblox's primary focus is delivering a security platform on a subscription basis. The environment includes networking and technologies such as Secure DNS, DHCP, end-point DNS security products, cloud enablement technologies, and advanced consulting services targeted at our platform customers.

Responsibilities:

  • Act as the primary contact for internal stakeholders (Account teams, PS ENG, PS Management, etc.) for project initiation and metrics reporting
  • Support external stakeholders (customers, partner, and distributors) regarding project engagement status and reporting
  • Research account history
  • Create and maintain reports that are used within the management team
  • Identify and recommend marketing and program management strategies to maximize impact for both programs
  • Perform ad hoc analysis as requested
  • Support monthly accounting reconciliation and payroll processes

Requirements:

  • 2+ years of experience analyzing large amounts of data using analytic reporting tools
  • High proficiency in Excel and working knowledge of the MS Office Suite, and knowledge of salesforce.com
  • Familiarity with MS Project and/or Smartsheet preferred

The ideal candidate will possess…

  • Enjoys working with people, numbers and the English language
  • Strong abilities in verbal and written communication and the ability to build strong relationships across functional groups
  • Has the ability to see how functions and processes integrate with one another
  • Self-starter and has the ability to work and be effective in a nascent role

Education:

  • Bachelor's degree or relevant experience is required

It's an exciting time to be at Infoblox. We are the market leader in technology for network control. Our success depends on bright, energetic, talented people who share a passion for excellence in building the next generation of networking technologies—and having fun along the way. Infoblox offers a fast-paced, action-oriented environment. We promote a culture that embraces innovation, change, teamwork, and strong partnerships. Join the winning Infoblox team—our future looks bright, and so will yours..

Engagement Specialist

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