Sr. Growth Lead - Pay

Go Jek (Jakarta JK, Indonesia) 7 days ago
About the Role

As a Growth Lead - GoPay, you will be responsible to strategize, plan, and execute programs focused on improving acquisition, activation, retention, and loyalty for our product. You will be starting from the customer experience and delve into writing CRM briefs and experiment designs that encourage our users to experience the product’s core value as quickly as possible.


What Will You Do

  • Discover growth opportunities by proactively exploring the product’s funnel conversion rates for different segments of users
  • Manage and prioritize experiment ideas based on Impact, Confidence, and Effort (ICE) scores
  • Work with analysts to implement and analyze A/B or Multivariate Tests that provide in-depth insights into the product team and a knowledge of what core value for product is
  • Maintain timelines to iterate and build new features based on experiment results
  • Performing retroactive analysis of new features to evaluate their impact on Gojek's North Star Metrics
  • Proactively review the experiment process with product analysts, engineering, marketing, research, and design and act on how to drive faster experimentation process
  • Present findings to senior management to drive business and take a strategic option on feature prioritization and impact analysis

What You Will Need

  • BS/MS in Business, Engineering, Computer Science, Math, Economics, Statistics, or equivalent experience. Strong knowledge of SQL
  • Should have at least 5 years of working experience in management consulting, multinational tech, investment banking or advisory services with 1-year leadership experience
  • Strong project management skills to manage complex projects, and familiar with the tools (e.g. Trello, Favro, Jira). A creative design-thinking, problem-solving mindset and ability to manage and prioritize multiple internal and external stakeholders
  • Proficiency with multiple analytic and database tools common within a marketing organization (e.g., MixPanel, Tableau, etc)
  • Strong team player and business acumen; possessing team synergy skills with a high level of passion in collaborating, influencing and leading cross-functional teams
About the Team
GoPay is Indonesia's leading e-money wallet that offers the best experience of payment services for all customers and service providers. We started as an e-money wallet for Gojek. Today, with over 10 million+ users and marquee investors like Facebook, PayPal and Google,  we have helped to facilitate transactions that have helped Gojek create 500,000+ jobs for our service providers - from the motorcycle drivers down your street to your favorite gorengan and martabak stalls.

Sr. Growth Lead - Pay

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