Sr. Manager, Data Science & Analytics

Rogers Communications (Toronto ON, Canada) 1 day ago
Remote Friendly Programming North America Full-time

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

In this role, you will be in charge of leading the design and implementation of Data & Analytics capabilities at the enterprise level. You will lead a team of data engineers and data scientists to experiment, build, test, deploy and monitor a wide range of data products. This includes collecting and transforming a vast amount of data to enable advanced analytical work in machine learning/AI and business intelligence, productionising advanced analytical models, building efficient data report and visualisation platform. The role thus necessitates deep technical expertise in Data Science, Enterprise Cloud & IT systems. You will work with all lines of business and IT units across Rogers to deliver data-driven solutions.

What you will be doing

  • Accountable for the design and development of the enterprise-wide data & analytics platform to support various on-premise and cloud-based applications
  • Be a subject matter expert in the data & analytics space and provide technical guidance in data technologies, including data mining, hypothesis testing, predictive modelling and Machine Learning
  • Build robust and scalable production-grade pipelines of data ingestion and model consumption, with throughout testing and CI/CD integration
  • Provide consultations to business stakeholders, identify gaps and needs, strategically prioritize resources to deliver solutions
  • Participate in enterprise data strategy and roadmap discussion to ensure analytics platform are built in alignment with business and IT priorities while adhering to Data Governance Framework
  • Promote industry best practices in data science and data engineering, foster a collaborative culture and establish team processes to work cross-functionally with a wide range of stakeholders
  • Manage a team of data scientists & data engineers, including recruitment and mentoring in response to increasing demand for advanced analytics & AI
  • Manage vendors (onshore and offshore) and contractors in project delivery
  • Partner with leaders in the field of big data and AI to bring best practices and cutting-edge capabilities to Rogers
  • Keep up-to-date with the latest technology in analytics and apply them creatively in order to deliver the highest business impact

What you have

  • Graduate degree in quantitative sciences, preferably Masters degree or above
  • Minimum of 8 years of experience in advanced data science with broad understanding of methodologies in statistics, data mining and modelling techniques
  • Proficient in programming languages such as R, Python and data science tool kits (dplyr, Scipy, etc)
  • Solid understanding of machine learning platform such as Keras, PyTorch, Tensorflow
  • Strong hands-on experience in cloud technology: AWS /Azure
  • Experience in big data technology such as Hadoop, Spark, Dask
  • Experience in SQL databases and NoSQL database such as MongoDB, ElasticSearch
  • Experience in container technology like Docker, Kubernetes etc.
  • Experience in version control and CI/CD tools such as bash shell, git, Jenkins
  • Experience with reporting and interactive data visualisation tools & languages such as Dash, D3.js, JavaScript, ggplot, ShinyApp
  • Experience in Production as well as maintenance of data movement pipeline, analytical machine learning models in the cloud environment
  • Familiar with agile/SCRUM/lean methodology in implementing DevOps
  • Strong analytical and problem-solving skills, resourceful in trouble shooting issues
  • Excellent organisation skills, ability to strive under a fast-paced and high-pressure environment while managing multiple projects
  • Rigorous and thorough in planning but also flexible and adaptable to changing business requirements
  • Superior communication and presentation skills, ability to distil complex ideas into clear and concise information
  • Strong interpersonal skills, ability to build rapport with people and grow a thriving network relationship with various key stakeholders
  • Passionate about new technologies, ambitious but humble, comfortable sharing blue-sky ideas to diverse groups of people in order to introduce innovation
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (WFH), Toronto, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 221047
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes:  Information Technology & Engineering 
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