Job Description

SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. Our customers range from web startups to global enterprises.

We are seeking motivated Storage Administrators for our office in Amsterdam. This role will support the systems that provide a best-in-class hosting platform. Day-to-day tasks include deploying, monitoring and maintaining complex solutions to meet the requirements of the business and our customers. Come join our team!


  • Provide daily administration and resolution of advanced maintenance and performance issues on NetApp Clustered Data OnTAP, NetApp SANtricity, OnCommand Insight;
  • Provide support on installs, upgrades, retrofits, etc.;
  • Provide advanced level guidance and technical expertise on storage configuration, best practices and troubleshooting of common block/file protocols, including iSCSl, NFS, ClFS;
  • Provide advanced performance and system diagnostics; analyze results to ensure optimal operations;
  • Maintain platform and procedural documentation;
  • Work with various stakeholders to plan architecture, upgrades and capacity planning;
  • Assist with day-to-day operations of data protection/disaster recovery environments as needed;
  • Provide on-call support as required.

Required Skills

Required Experience

Required Skills

  • Minimum of 5 years working as a NetApp Storage Administrator;
  • NetApp Cluster-Mode experience (ONTAP 9.x);
  • Possess a NCDA or NCIE certification;
  • Solid understanding and working experience with storage virtualization concepts;
  • Strong knowledge of Linux, Windows, Xen Server, VMware, etc.
  • Understanding of common operating system concepts and procedures for storage configuration and functionality to include software iSCSI initiator, MPIO, LVM, file system, etc.
  • Ability to provide on-call support as needed for issue resolutions, roll-outs, upgrades, etc.
  • Must be able to work in the Netherlands without sponsorship
  • English Speaker required
    • Additional languages a plus

Preferred Skills

  • Prior working experience with cloud technology;
  • Hands-on experience with enterprise storage platforms

Required Education

  • High School Diploma/GED
    • Bachelor of Science preferred
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