• Deliver excellent service to ensure high levels of customer satisfaction.
  • Motivate the sales team to meet sales objectives by training and mentoring staff.
  • Create business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Hire, train, and oversee new staff.
  • Respond to customer complaints and concerns in a professional manner.
  • Ensure store compliance with health and safety regulations.
  • Develop and arrange promotional material and in-store displays.
  • Prepare detailed reports on buying trends, customer requirements, and profits.
  • Undertake store administration duties such as managing store budgets and updating financial records.
  • Monitor inventory levels and supporting online sales.
Minimum Qualifications
  • Passionate in Fashion Industry
  • Bachelor’s degree in Business Administration or relevant field preferred.
  • Minimum of 3 years experience as a Store Manager, preferably from retail fashion industry.
  • Good looking, maximum 28 years of age.
  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Excellent communication and interpersonal skills.
Perks and Benefits
  •  Employee Discounts
  •  Medical / Health Insurance
  •  Performance Bonus
  •  Employee Discounts
  •  Medical / Health Insurance
  •  Performance Bonus
Required Skills
  • Relationship Management
  • Sales and Marketing Knowledge
  • Attention to Detail
  • Time Management
  • Leadership skills
  • Computer Literacy / Basic Computer Skills
  • Microsoft / MS Office
  • Relationship Management
  • Sales and Marketing Knowledge
  • Attention to Detail
  • Time Management
  • Leadership skills
  • Computer Literacy / Basic Computer Skills
  • Microsoft / MS Office
Preferred Courses
  • Business Administration
  • Business Administration
Office Address
Surabaya, East Java (Jawa Timur), Indonesia
Launched in 2014, Machtwatch has become the biggest watch retail and e-commerce in Indonesia. Operating under PT Ming Jaya Sejahtera, Machtwatch specializes in selling timepiece products online mainly on our website Jamtangan.com and also partnering with several marketplaces. Machtwatch thrives to be a fast-growing start-up company that is committed to giving the most excellent experience for the customer in buying watches online. For less than a decade, we attained significant achievement by collaborating with more than 60 watch brands worldwide. Those brands are Casio, Seiko, Mido, Orient, Oris, Spinnaker, Alexandre Christie, Olivia Burton, Garmin, Tissot, Fossil, Expedition, Daniel Wellington, CCCP, Aigner, Fiyta, Jonas Verus, imoo, Thomas Earnshaw, Timex, D1 Milano, Alba, Armani Exchange, Ballast, and many more. Starting in Jakarta with few employees, Machtwatch quickly grows and expands with currently 261 employees in house. Our office is located in Jakarta Barat, Jakarta Selatan and west Surabaya. By hiring high-quality human resources, we make a greater team day by day. We focus on creating innovation and giving room for unlimited creativity to invest in our people. We support each other to build the most comfortable environment to improve, speaking up ideas, and walking hand-in-hand to grow. Every achievement is an outcome of teamwork. By excellent teamwork, we can handle 500-2000 incoming orders/day, and respond to more than 1000 customer messages/day. In 2020, Machtwatch founded a sister company called Voila.id which is focused on retailing luxury products from world-renowned designers with guarantee of 100% product authenticity. Machtwatch also has 10 offline stores located in Jakarta, Tangerang, Bekasi, Bogor, Surabaya, Jember, Mojokerto, and Banyuwangi.

Store Manager

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