Job Description

Title: Store Manager - Selfridges
Location: United Kingdom-England-London
Other Locations: null
Store Manager
who we are
Yoga is our first love, and we also make technical product for running, training and pretty much every other way you like to sweat. You can find our stores all around the world, from Vancouver to Dubai, and places in between. Our vision is to create transformational experiences for people to live happy, healthy, fun lives and our mission is to elevate the world through the power of practice.
We have a great opportunity in Selfridges for someone to join as a Store Manager. The ideal candidate is someone who is passionate about People & Product and truly living into our roots of People Development, creating a platform for growth and opportunity.
Shop in shop offers a whole new experience into lululemon and requires someone who is dynamic, strategic and living in possibility. You are responsible for all aspects of store operations. Major areas of responsibility include hiring, developing, managing, motivating and leading the team, as well as being in relationship with Selfridges Department Managers, Directors and Concession teams.
Other key areas of focus are community relationships, fostering a culture of personal responsibility and fun, visual merchandising, sales and budget planning and most importantly, connecting with guests from all over the world, truly understanding what a luxury personal shopping experience looks like.
who you are

+ You are passionate about health and wellness and you seek out any chance you get to know your community and build new relationships.
+ You understand and appreciate the technical gear that will support your goals and your sweatiest pursuits.
+ You are building a career that lets you flex some strong entrepreneurial muscle and you know that what you do makes a difference in the world.
+ You have an inherent desire to learn, connect, and create.
+ You are responsible for all aspects of the retail store operations, and for the strategy and development of your people and communities.
+ You are accountable for ensuring that all areas of the store 80.20 are fulfilled and are 100% responsible for the level of education on the floor by delivering world-class educator and guest experience.
+ You build capabilities within your team to drive strategy and achieve results for your business today and tomorrow.
a day in the life:

+ You lead and coach through the company vision, mission, and core values; you uphold the culture by incorporating store principles into the daily business
+ You proactively recruit a diverse team who prioritizes guest connection and provides world-class guest experience; you execute and oversee the full hiring process from interviews, offer letters, and background checks to HR appointments and on-boarding
+ You facilitate successful trainings, performance/development meetings, and monthly staff meetings
+ You provide consistent coaching and feedback to hold your team accountable to results; you are accountable for the performance evaluation delivery process for all members of your team, as well as the execution of all job changes in the HRIS system
+ You proactively plan your team’s headcount in alignment with company recommendations to fill and develop your store’s leadership pipeline; you have a succession plan in place and a successor(s) identified, and you are actively developing your successor(s)
+ You are on your sales floor a minimum of 4 days a week leading your team by example, giving feedback and coaching in the moment; you are accountable for all areas of education/guest experience
+ You are accountable for the successful selection process, training, and relationship management of brand ambassadors at your store; you maintain relationships with members of our Sweat Collective and gather/communicate ongoing product feedback
+ You are responsible for all product/inventory management at your store, including creating an effective product testing strategy, executing product walkthroughs, and overseeing visual merchandising and sell-through at your store
+ You unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)
+ You lead a profitable store by enrolling the entire team to achieve your sales plan; you utilize company tools to strategically plan sales targets and labour hours; you accurately track labour hours and expenses, and you review the P&L/income statements to ensure accuracy
+ You are responsible for hours management and scheduling for your team; you apply the practices of our labour optimization philosophy when scheduling to support great educator and guest experience
+ You approve vacation/LOA requests, and process employee changes appropriately to ensure timely and accurate pay for your team
+ You represent your store at all required meetings and conferences, under the direction o
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