Job Description

Position Responsibilities/Requirements


What you will be doing

  • Build high level strategic relationships/partnerships with C- level on an enterprise wide basis
  • Develop the knowledge of the clients business in all areas of the organization in order to sell solutions across the organization.
  • Focus on customer satisfaction
  • Manage a Strategic Account to consistently build a pipeline within the existing large accounts in order to expand FIS penetration, and provide solution based sales and service offerings to customers
  • Develop an integrated FIS account plan in conjunction with the client, share with virtual team, quarterly reviews of the plan with the client.
  • Conduct regular Global strategic reviews with the client
  • Facilitate executive level meetings/relationships including Sponsors
  • Strategic Account Manager needs to develop and expand their working level of knowledge that includes competitor activity, client changes and need shifts as well as the development of new or changing FIS service and product offerings
  • Develop sales organizational strategies by contributing sales information, analysis and recommended strategic thinking and direction.
  • Develop and be able to deliver the FIS value proposition
  • Ensuring cross divisional cooperation within FIS
  • Management and coordination of virtual sales teams and ensure information sharing
  • Ensure that the relative recourses are in place for each project


What you bring:

  • 10+ years in Sales/ Account Management
  • Requires strong management, organizational, team building, coaching and mentoring skills
  • Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence
  • General knowledge of financial and/or payment solutions technology including systems, applications and banking practices
  • Requires expert negotiation and communication skills, both written and verbal
  • Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here and here
For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

As part of the selection process this role may require an assessment to determine suitability
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.


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