ABOUT THE ROLE
Our Store Supervisors are responsible for assisting the Store Management Team with the day to day running of the store and focusing on achieving strong financial results (including set KPIs) and great customer service.
As our Supervisor you advise our customers about the products and Rituals philosophy. You carry out basic, quality and administrative processes in the store to ensure everything runs smoothly.
In addition, you replace the Assistant Store Manager when he / she is not present and are then responsible for training and coaching are Advisors, Stock Management and Leadership. You are the example for the team and show by leading from the front and having a great presence on the Shop Floor. You report to the Store Manager, who will oversee your development and acts as a mentor.
You are keen to be the ‘best in class’ within your Store. You are flexible, pro-active and you enjoy creating meaningful moments for our customers. Furthermore you are a team player and prepared to work during the weekend and busy times like the Christmas period.
Minimum 3 years experience as a Supervisor / Senior Sales Associate or a similar role in a fast paced retail environment with additional task and responsibilities.
Proven experience in exceeding Sales Budgets and Retail KPIs, such as ATV and Conversion.
Proven experience in building effective teams and motivating employees.
Good understanding of various retail concepts i.e. (visual merchandising, clearance lines)
Strong initiative and leadership skills
Able to adapt quickly and react positively to business needs
Strong and authentic communication and sales skills
Flexible employability. Our stores have ample opening hours, you want and can work all days of the week as well as early and late shifts.
HOURS PER WEEK
30 hours - flexibility is required
"Were not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals.
Rituals is about helping you slow down the pace of your busy life, about creating meaningful moments and to remind you to experience these moments with joy.
Our ambition is to become the number one global luxury brand in cosmetics. And for that we need passionate, energetic, ambitious and driven people to help us achieve our goals. This might feel like a paradox, but within our company meaningfulness and performance complement each other like yin and yang.
People are the ultimate ambassadors of our brand.
DIVERSITY AND INCLUSION
At Rituals, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.
It fuels our innovation and connects us closer to our customers and the communities we serve.
WHAT DO WE HAVE TO OFFER?
Rituals offers a varied role within a team with enthusiastic colleagues. The salary offered is in line with market conditions and you will be given the opportunity to make the fullest use of your talents. The organisation offers you an ambitious and service minded working environment. To introduce you to the world of Rituals we have an onboarding program called get-ritualized and we have our Rituals Academy. They help you hit the ground running when you start your career with us.
If you are interested in this position and your profile matches our requirements then attach your CV and hit the apply button.
We’re looking forward to your application!