This supervisor leads a diverse team of six support-level staff, generally providing administrative support for various work groups or performing hospitality functions such as reception or housekeeping. The primary purpose of this position is to provide full, daily supervision for assigned staff. This responsibility includes hiring, discipline, and termination, as well as, coaching, performance management, assigning, checking, and approving work to meet specific objectives. The incumbent will ensure completion of department responsibilities following established practices, organizational strategy, department guidelines, and within approved budget.
This position is based in Compassion's Bandung, Indonesia office.
Acts as an advocate for children. Understands and advances Christ's mandate to protect children. Raises awareness of the needs of children and takes active steps to help protect against neglect, abuse, and exploitation of children. Promotes the dignity, respect, positive treatment, potential of children in all circumstances. Encourages the involvement of others in helping children in need. Reports and appropriately supports responses to incidents of harm of children if they occur.
Effectively manages a small team of administrative staff to provide support to multiple managers and functional areas as needed.
Supervises staff that proofread records, documents, or forms and other correspondence and often schedules large and complex meetings, record meeting minutes, coordinate travel, welcome and host visitors, and prepare agendas and itineraries.
Supervises staff that greet visitors, answer their questions, politely enforce security, and extend a warm greeting to all who access the facility. Also oversees other functions such as answering and forwarding phone calls, sorting and filing records, and receiving and sorting daily mail/deliveries/couriers.
Ensures the ordering of supplies or services, arrangement for shipping or transportation, or provision of other logistical services in accordance with standard practices and policies. May provide notary services as required.
Leads staff to perform a variety of general support work such as answering phones, entering and retrieving electronic data, or sorting and distribute mail.
Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.
Relevant Diploma Required
Five or more years experience in an administrative role required
Relevant supervisory experience required
Able to speak and write advanced business English
Willing to be based in Bandung
* Equivalent education, training and/or certification may be substituted for experience and education shown above *
Working Environment: Office – Standard Office Environment
Physical Demands: Sitting, standing, and/or walking for up to 8 hours per day
Travel Requirements: May be required to travel up to 10% of normal schedule