Support Specialist

DAZN (Mangalore, KA, India) 3 days ago
Do you love sport, 24/7, anytime, anyplace, anywhere?  How would you like to be part of our new 24x7 1st line support team who acts as a single point of contact technical monitoring , communications and triage team in a new state-of the art support Centre focused on incident prevention, impact analysis and lightening quick incident notifications?
 
We are looking for a talented 1st line support representative to join our growing team to build a world class DAZN support Centre.  As our Support Specialist, you will be key in ensuring that DAZN platform and product is available 24x7x365 to our customers thereby providing service availability, platform stability and continuous service improvements. Not only this, but you’ll also get the chance to expand your skillset and work with our unique OTT product as well.
 
We’re a dynamic, evolving ‘live’ environment where things can be hectic at times but what a rewarding feeling it is when you are at the reins of transmitting seamless major sporting events across the globe! We are proud of our vibrant team at the helm of the Global Live operations arm of the business. So, if you’re also a bit of a chameleon who enjoys adapting to changing business needs, cultures, conditions and work responsibilities, then this could be the role for you!

NOT ESSENTIAL BUT GREAT IF YOU ALSO HAVE

-Familiarity with basic ITIL
-Familiarity with Jira / Confluence
-Experience working in a global organisation


At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. There are no limits to what we can achieve. So if you want to push boundaries and help change the world, DAZN is the place to be.
 
As part of our team, everyone has the opportunity to make their mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.
 
Because for us, it's all about Limitless Ambition - never settling, always restless, always wanting more for our customers. We're growing fast and have made a big impact so far, and that's just the beginning. There's so much we can do. Working with us is exciting, empowering and truly global.
 
If you're ambitious, inventive, passionate, brave and supportive, then you're the kind of person who's going to succeed at DAZN. Come and join our team.
 
Who we are and what we do:
 
* Headquartered in the UK with 2,200 employees located in over 25 countries
* Home to DAZN – the largest, fastest-growing global sports streaming service live in over 200 countries and territories. You can subscribe to our global service at [...] We guarantee affordable access on most connected devices including smart TVs, set-top boxes, streaming sticks, smartphones, tablets, PCs and game consoles
* We work across every aspect of the way fans engage with sports; from production, through to content distribution and commercialisation
 
We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity - where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing the best people across all races, ethnicities, religions, age groups, sexual orientations and gender identities. We actively discourage any photos, personal letters or disclosure of any information that concerns other information than your professional experience.

Support Specialist

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